The Parking Mall (Port Jacksonville)

The Parking Mall Reviews, Rates and Shuttle Times Near JAXPORT

From $12.50 USD / day*
8.6 miles from JAX
3372 Zoo Pkwy, Jacksonville, FL, US

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Book The Parking Mall (Port Jacksonville) directly

This is jaxportparking.com, the lot's own booking site. ParkingAccess doesn't handle this booking and earns nothing from it, so questions, changes and refunds go to The Parking Mall (Port Jacksonville).

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Overview

Last verified: September 16, 2026, against The Parking Mall's home, packages and voucher pages on jaxportparking.com, its Book2Park listing, JAXPORT's cruise parking, transportation and FAQ pages on jaxport.com, and ParkingAccess booking data.

Disclosure: ParkingAccess does not sell reservations for this lot. It sells the other JAX lot named on this page and earns a commission plus a $9.95 service fee on each of those bookings.

The Parking Mall is a self-park cruise lot at 3372 Zoo Pkwy, 0.8 mile from JAXPORT per Book2Park, selling 4 nights with a shuttle for $44 against the terminal's $68.

What does The Parking Mall cost next to JAXPORT's own cruise terminal parking?

The Parking Mall sells cruise packages on its own site at $11 a night, $44 for 4 nights and $55 for 5, with the shuttle included; its 4-night voucher shows a $68 original price. JAXPORT charges $17 a day with tax at the terminal, $68 for a 4-day cruise and $85 for a 5-day cruise, and stopped taking new prepaid reservations on June 22, 2026.
OptionRate3 nights4 nights5 nights7 nightsSource
The Parking Mall, booked on its site$11 a night, shuttle included$33$44$55$77jaxportparking.com
JAXPORT Cruise Terminal lot$17 a day, tax included$51$68$85$119JAXPORT
JAXPORT oversized vehicle$34 a day, tax includedPer day$136$170Per dayJAXPORT
The Parking Mall on Book2Park$10.00 a day, plus a $12.00 Port Access Fee and $6.00 transaction fee in a 1-day estimateQuoted by dateQuoted by dateQuoted by dateQuoted by dateBook2Park
The Parking Mall on ParkingAccess, June 17 to September 15, 2026$12.50 median quote (3 quotes)Not bookable nowNot bookable nowNot bookable nowNot bookable nowParkingAccess booking data
VParkUFly (JAX), Jacksonville International Airport lot, 6.7 miles away$3.99 median quote (32 quotes)Quoted by dateQuoted by dateQuoted by dateQuoted by dateParkingAccess booking data

Rates change by date. JAXPORT's page gives no effective date beyond its June 22, 2026 reservation notice, and all prices were checked on September 16, 2026. The Parking Mall prices by cruise nights and JAXPORT by days, so match the package to the nights on your cruise booking. ParkingAccess medians cover quotes from June 17 to September 15, 2026.

At these prices The Parking Mall costs $24 less than JAXPORT for a 4-night cruise and $30 less for 5 nights, about 35 percent. Book2Park's 1-day estimate for the same lot adds a $12.00 Port Access Fee paid at the lot, a $6.00 transaction fee and tax, turning a $10.00 day into $28.70. JAXPORT says commercial vehicles carrying passengers out of the terminal pay a port access fee, and The Parking Mall's site promises prices without hidden fees but never mentions one. Even if a $12.00 fee applied to a direct 4-night booking, the $56 total would stay $12 under JAXPORT's $68.

How does The Parking Mall shuttle reach the JAXPORT Cruise Terminal on August Drive?

The Parking Mall includes a shuttle with every reservation, and the instructions on its Book2Park listing set the windows: drop-offs to the ship start at 11am with the last shuttle at 3pm, and returns leave from a pickup area along the fence to the right of the terminal exit from 8am until 10:30am or the last guest. Book2Park puts the lot 0.8 mile from the port.

The same instructions also say the shuttle runs 24 hours on demand and every 10 to 15 minutes, while the operator's own site calls it continuous, so plan around the 11am to 3pm drop-off window. Each reservation covers up to 4 passengers, and larger parties pay $5.00 per extra person. JAXPORT lists self-assist debarkation from about 7:15 a.m. and general debarkation from about 10:15 a.m., close to the 8am to 10:30am return rotation. The ParkingAccess listing sits 8.6 miles straight-line from Jacksonville International Airport, which JAXPORT places about 12 miles from the terminal.

Arrival steps at 3372 Zoo Pkwy

  1. Choose your cruise length on jaxportparking.com, pick the parking start date on the voucher page and pay at checkout.
  2. If your party is larger than 4, drop the extra passengers and their luggage at the JAXPORT Cruise Terminal, 9810 August Drive, first.
  3. Drive to 3372 Zoo Pkwy, Jacksonville, FL 32226. Book2Park's instructions also print 3535 Zoo Parkway, so confirm the entrance by text.
  4. Show your receipt, printed or on your phone, at check-in.
  5. Park your own car and wait with it; shuttles come to you, with drop-offs starting at 11am.

Return steps from the JAXPORT Cruise Terminal

  1. After debarkation, exit the terminal and walk to the shuttle pickup area along the fence on the right.
  2. Board a shuttle; they leave once full, in rotation from 8am until 10:30am or until the last guest is back.
  3. If you need help, text (904) 724-2244, the number on Book2Park, or 904-274-2244, the site's text link. The numbers differ, so save both.

What does ParkingAccess data show for The Parking Mall?

There are no ParkingAccess reviews of The Parking Mall yet. ParkingAccess recorded 3 quotes from June 17 to September 15, 2026, with a median of $12.50 a day, a median quoted stay of 4 days and a median all-in total of $14.25 a day, and it cannot book the lot now.
MeasureThe Parking Mall
ParkingAccess quotes, June 17 to September 15, 20263
Median quoted daily rate$12.50
Median quoted stay4 days
Median all-in total per day$14.25
ParkingAccess customer reviewsNone yet
Book2Park rating shown on September 16, 20264.7 average across 195 reviews, newest dated February 2026

The quote median sits $1.50 a day above the $11 a night the lot now charges on its own site, and 4 days at the median comes to $50.00 before taxes and fees, $6 more than the $44 direct package. ParkingAccess does not repeat review text from other websites; the Book2Park figures appear here only as a count and an average. For travelers flying out of Jacksonville International Airport instead of sailing, ParkingAccess quotes VParkUFly (JAX) at a $3.99 median across 32 quotes.

What are The Parking Mall's rules on cancellation, passengers, payment and vehicle size?

The Parking Mall's own site publishes no cancellation, refund or vehicle size policy. The instructions on its Book2Park listing limit each reservation to 4 passengers, charge $5.00 per extra person and state that the lot is now self parking instead of valet. Payment on its site runs through an online checkout.
TopicThe Parking MallJAXPORT terminal lot
Cancellation and refundsNot published on jaxportparking.com; Book2Park bookings follow Book2Park's rulesNo new reservations since June 22, 2026; pay on arrival
PassengersUp to 4 per reservation; $5.00 per extra personShort walk to check-in
KeysSelf parking, not valetOpen parking with no assigned spaces
PaymentOnline checkout on its siteCredit cards only, per the parking page; the FAQ still mentions cash
Vehicle sizeNot publishedVehicles taking two spaces pay $34 a day
SecurityEnclosed, well lit, 24-hour video monitoring; guarded 24/7 per Book2ParkWell lit and monitored by JAXPORT security 24/7
Support8AM to 8PM support hours on its site; text-only line Monday to Saturday, 8am to 6pm, on Book2ParkParking information at (904) 453-0975, 8 a.m. to 5 p.m.
ExtrasBeverages while you wait; luggage and vehicle help on requestNot listed

Two details conflict between the lot's own pages and its Book2Park listing: the street number (3372 or 3535 Zoo Parkway) and the text line (904-274-2244 or 904-724-2244). Ask about refunds, late ships and the port access fee in writing before you pay, because none of those answers is published.

Who should skip The Parking Mall and park at the JAXPORT terminal instead?

The Parking Mall fits Carnival and Norwegian cruisers in parties of up to 4 who want to pay $44 instead of $68 for a 4-night sailing. It is a weaker fit for bigger groups, oversized vehicles, early debarkers, anyone who wants to walk to check-in or needs a published refund policy, and travelers flying out of JAX rather than sailing.
Your situationWhy The Parking Mall may not fitWhat to book instead
Your party is larger than 4$5.00 per extra person, and extras are dropped at the terminal firstJAXPORT terminal lot, $17 a day with tax
You want to walk to check-inShuttle only, with drop-offs from 11amJAXPORT terminal lot, a short walk to check-in
You drive an RV or a vehicle needing two spacesNo size policy publishedJAXPORT oversized parking, $34 a day with tax
You need a published refund policyNone on the operator siteJAXPORT terminal lot, no reservation, pay by card on arrival
You debark early and want your car before 8amReturn shuttles start at 8amJAXPORT terminal lot, next to the terminal building
You are flying from JAX, not cruisingThis is a cruise lot on Zoo ParkwayVParkUFly (JAX), $3.99 median quote
You want to book through ParkingAccessParkingAccess does not sell this lotThe Jacksonville JAX parking guide

How do you book The Parking Mall directly, and which JAX lots can ParkingAccess book instead?

Book on The Parking Mall's site: pick the package that matches your cruise nights, choose the parking start date on the voucher page and pay at checkout. ParkingAccess cannot book this lot. It sells Jacksonville International Airport lots, which suit flyers rather than cruisers.

Start on The Parking Mall's package page, where each cruise length from 3 to 12 nights has its own voucher. The 4-night voucher showed $44 against a $68 original price and was purchasable and in stock on September 16, 2026. The site's contact options are a form, an email address and a text link; it lists no phone number for calls.

A ParkingAccess lot filed under JAX, with its median quoted daily rate from June 17 to September 15, 2026:

Every airport option is compared in the JAX parking guide on ParkingAccess.

What do cruisers ask about The Parking Mall and parking at JAXPORT?

These questions come from Google's People Also Ask results and from what cruisers need to know before choosing a lot, answered from the sources listed below.
Where can I find cheap parking at the Jacksonville cruise port?
Off-site lots undercut the terminal. The Parking Mall sells 4 nights for $44 and 5 nights for $55 with a shuttle, against JAXPORT's $68 and $85, while JAXPORT's own lot costs $17 a day with tax and needs no reservation.
How much does it cost to leave your car at the Carnival cruise port in Jacksonville?
JAXPORT charges $17 a day with tax at its cruise terminal: $68 for a 4-day cruise and $85 for a 5-day cruise, paid by credit card on arrival. Oversized vehicles pay $34 a day.
Does The Parking Mall shuttle take you to the ship?
Yes. Its Book2Park instructions say drop-offs to the ship begin at 11am with the last shuttle at 3pm, and return shuttles leave from along the fence to the right of the terminal exit between 8am and 10:30am.
How many people can ride The Parking Mall shuttle?
Up to 4 passengers per reservation. Larger parties pay $5.00 per extra person and are asked to drop extra passengers and luggage at the terminal before parking.
Can you still reserve parking at the JAXPORT Cruise Terminal?
No new prepaid reservations have been accepted since June 22, 2026. Existing ones are honored, and JAXPORT says its onsite lot does not sell out.
Does The Parking Mall charge a port access fee?
Book2Park's estimate for the lot adds a $12.00 Port Access Fee paid at the lot. The operator's site promises no hidden fees and does not mention the fee, so ask before booking direct.

Where do the facts about The Parking Mall and JAXPORT parking come from?

Every price, rule and distance above comes from these sources, checked on September 16, 2026. ParkingAccess quote figures come from its own database.

Address

3372 Zoo Pkwy, Jacksonville, FL, US

Map

The Parking Mall (Port Jacksonville) map

Amenities

  • Security
  • 24/7 Monitoring

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