The Parking Mall

Great service! Melanie was very accommodating. I locked my key in the car, and she made calls for us and gave us the best recommendation. Drivers were friendly.

I just returned from a cruise, and while I was gone I parked at this little lot. The attendants were extremely friendly and fast. I would definitely park here again!

Friendly staff & saved us some money on parking. Same security that you would get parking at Carnival. They help you load/unload your bags & you’re dropped off right up front, very short walk to pick up area. Very convenient!! Will absolutely use them again over parking at the cruise lot!

The lot is clean and easy to find. I especially enjoyed the staff's enthusiasm and excellent service.

Very Easy and smooth. Parked and the shuttle took us to the terminal which is literally across the street and dropped us off in front of the check in. Picked up at 8:30 am with no wait time at all. She loaded our suitcases in the shuttle and we were on the road back to SC 5 minutes later. Great price and service! Thank you. No worries at all! Our friends parked in the terminal area and had a far walk to their car. This was a lot cheaper and convenient.

I parked there for a 5-day cruise. It was fine. My car didn't even get scratched :).

I paid the cash of $50. It charges $10 per day. But they gave no receipt, so there was no proof of any kind. I didn't even know how to contact them if their shuttle wouldn't show up. All the way of my cruise I did worry about it.

A long line of people waited for their shuttle on the disembarkation day. We waited for more than 30 mins. I feel lucky that eventually everything worked out!

Can’t speak highly enough of this parking area and team. 3rd cruise parking here. 2nd cruise where the ship arrived back a day early or a day late due to weather. Arrived for the cruise a little before my reserved parking time & was parked & taken over to the port with no issue.

The parking team is always there to waiting for us no matter the changes. (The ship came back a day early).

Great AC in the short ride over to the parking mall or cruise port. They load and unload your bags for you into the van.

$7 a day is so worth it!

Cheaper parking then the cruise and no inconvenience. The lady who drives the shuttle was extremely nice and friendly. I believe her name starts with a M. The shuttles were fast. Didn’t have to wait long for them and they load ur bags on the shuttle and offer to help u to ur car. Recommend to everyone whose going on a cruise nearby

Easy access to the cruise port. Very friendly service and quick pick up from the cruise port. We enjoyed The Parking Mall service.

Friendly staff with prompt service. The shuttle drivers helped load and unload luggage. Additionally, the lot was easy to find and we had virtually no wait for the shuttle both times we were there. Fort context we had the faster to fun pass so were some of the first people off the ship. The price was good compared to parking at the port. The lot is not paved but is in good condition, although if there was a heavy downpour the lot could be a little muddy in spots. Overall this is a good value and recommended.

A good place to park for less.

We booked through a third party without realizing it. When we got there after driving 4 hours, it was closed. I called and then texted and they made accommodations so we could get in to the lot to leave the car for my daughter to pick up when she got off of her cruise. It couldn’t have been easier and they couldn’t have been nicer! Definitely use these guys!!!!

Booked and cruise canceled...So this company finally reached out through Facebook, I recommend contacting them that way and being patient for a few days. They informed me that there is a ton of refunds from cruise cancelations and they are trying to keep up. I appreciate the fast service and hope they are able to stay.

My trip started off right by booking with these guys. Getting to the cruise was completely stress free. The lot was easy to find and well organized. The waiting time for the shuttle was very short, and the staff helped with our luggage. The price was great, too. Excellent value!

This is absolutely the best way to park for the cruise. The driver had us laughing and relaxing before we even got on the boat.

The parking was made so easy and they shuttle you with all your luggage right to the entrance of the ship. Thank you for saving us some money!

Parking was a piece of cake. It was easy to register and my car was in the exact condition I left it in. The shuttle driver was very kind as well. Will definitely use them again!

Staff have been great! Easy to find and alot better prices! I will defi.etly use them again

The best place to park when you’re cruising out of Jacksonville! Save a few bucks and a lot of steps with heavy luggage. They will load your luggage into their shuttle bring you to the front door at the port and unload your luggage for you. And the staff is so pleasant! I definitely park here every time I cruise out of Jacksonville.

Excellent service. We pulled into the lot, was immediately checked in and directed to our spot. Moments later the van driver loaded our bags into his van and we were shuttled off to the ship, which is less than a half mile away. Upon our return, the van was waiting at his designated pickup point. Both going to and from the ship took only a few minutes. I recommend this service.

Its all outside so make sure your windows are up and maybe a windshield sun visor but service is pretty good and it's easy to find.

Awesome location, super affordable, felt comfortable with the area (parked my BMW here) and the driver (Mel?) was super kind. She was there for drop off and pick up. Will use again!

Our shuttle drivers were great, both two and from the ship. We really enjoyed it and would definitely recommend the parking mall.

Very friendly. Made getting to and from the cruise terminal very easy

We left our car there last year and we were very pleased with them. It is very convenient and the drivers were very respectful. We plan to use them this year

I was skeptical of not parking at the port, but decided to give this a chance...and I am so glad I did. The lot is just across the street from the port (you are looking right at the ship). The staff was great and ran the shuttle quickly back and forth. They definitely need to upgrade their shuttles and facility, but the savings definitely makes it worth the difference. I anticipate as they upgrade they will become an even better choice.

The booking was so simple I thought I did something wrong. Easy to find. It took 10 min by the time I parked to get to the ship by shuttle. When I returned they were waiting in ten min back to my car. Loved it!

I parked there for a 5-day cruise. It was fine. My car didn't even get scratched :).

I paid the cash of $50. It charges $10 per day. But they gave no receipt, so there was no proof of any kind. I didn't even know how to contact them if their shuttle wouldn't show up. All the way of my cruise I did worry about it.

A long line of people waited for their shuttle on the disembarkation day. We waited for more than 30 mins. I feel lucky that eventually everything worked out!



Update: In November, I parked here once more. This time I got a receipt and their contact phone number. My car was in perfect condition after parking here for 5 days.

Speedy, and reasonable alternative parking as opposed to parking at the port. Short ride to & from Port, and drooped close to entrance. Porters are right there to take care of you, as soon as your bags are unloaded from the shuttle. Beware, it is a hike up the ramp to the ship!

Best price, easy access, fast pickup after a cruise. We have used the Parking Mall for virtually EVERY cruise we’ve taken [or soon to take] from Jacksonville! Great service and friendly attendants/drivers!

Closest place to park by the cruise terminal and not owned by the cruise line. Very friendly and efficient transportation to and from the terminal. Definitely recommend this lot.

Parking at The Parking Mall was a great experience! Communication from start to finish was timely and thorough. I was able to text them ahead of time and got all of my questions answered. You park your car and take your keys with you so your car isn’t moved while you are gone. The lot is directly across from the port so it’s very convenient! There was a van waiting for us, they loaded our luggage on and off the van and dropped up off at the cruise terminal entrance. Our driver was very kind, personable and knowledgeable. We were picked up promptly upon arrival and taken back to our car! I would highly recommend this place!

Great place and nice people

We were going on a cruise, so we had fun but the line was too darn much..

Friendly staff with prompt service. The shuttle drivers helped load and unload luggage. Additionally, the lot was easy to find and we had virtually no wait for the shuttle both times we were there. Fort context we had the faster to fun pass so were some of the first people off the ship. The price was good compared to parking at the port. The lot is not paved but is in good condition, although if there was a heavy downpour the lot could be a little muddy in spots. Overall this is a good value and recommended.

Decent place to park they were friendly and it was close to port. We would stay again

This lot couldn’t be closer to the port! Friendly drivers drop you off with all your luggage right at the front of the ship then pick you up. Simple and convenient. If this wasn’t discounted I would still use their service rather than parking in a huge lot walking all my luggage to the ship.

Great prices and wonderful service. Very friendly... Good experience.

What a deal! Easy in and out. Free shuttle and super friendly staff.