The Parking Mall

The Parking Mall

$7.50 / day
1 2 3 4 5
Good
7.6 miles from JAX
3372 800 Parkway, Jacksonville, FL, US

Overview

3.5
Address
3372 800 Parkway, Jacksonville, FL, US
Google Map
The Parking Mall
1 2 3 4 5
Good
3372 800 Parkway, Jacksonville, FL, US

Amenities

  • Online Reservations
  • Luggage Assistance
  • Long Term
  • Short Term
  • Coupon
  • Off Airport

Google Reviews

3.5
Good
1 2 3 4 5
(Based on 64 reviews)
Josh Cougle
1 2 3 4 5
Great prices and wonderful service. Very friendly... Good experience.
Amanda Bordeaux
1 2 3 4 5
Parking at The Parking Mall was a great experience! Communication from start to finish was timely and thorough. I was able to text them ahead of time and got all of my questions answered. You park your car and take your keys with you so your car isn’t moved while you are gone. The lot is directly across from the port so it’s very convenient! There was a van waiting for us, they loaded our luggage on and off the van and dropped up off at the cruise terminal entrance. Our driver was very kind, personable and knowledgeable. We were picked up promptly upon arrival and taken back to our car! I would highly recommend this place!
IRA LARK
1 2 3 4 5
We were going on a cruise, so we had fun but the line was too darn much..
Cindi Seto-Domanico
1 2 3 4 5
Just used their services between Dec16-21,2019. Booked their prepaid voucher for 5 nights(save tax)

Their price is good compared to parking at the pier. Was concerned after purchase cause there was no instructions after I prepaid. Did try to call no one answered. Than sent email and finally responded. Day of checkin just had to give name. No issues. Their usual lot was not in service had to park in a sand lot. Was a bit muddy, some of our luggage got a little dirty and mud stuck to our shoes , but was okay. I can understand previous complaints due to rain and being super muddy, that would definitely be a concern. Shuttle vans are old but service was quick and prompt in both directions. For the price and friendly service I would use them again.
Willie Weeks
1 2 3 4 5
A good place to park for less.
heather jones
1 2 3 4 5
BEWARE of FIRE ANTS!!!!! We were totally attacked when we went to put our luggage in our car post cruise. Everything else was fine but we won’t ever use them again because of the ants..... a weeks worth of suffering isn’t worth the savings....
Paula Standridge
1 2 3 4 5
DO NOT use this company. I contacted them several times about canceling my reservation and refunding my money to my card. I heard from them through text or email for if you call the phone number provided they let an answer machine pick up with a message. They won't even call you back for I ask them several times to...BUT NEVER GOT MY MONEY BACK. They can not be trusted.
Dakota Ward
1 2 3 4 5
Its all outside so make sure your windows are up and maybe a windshield sun visor but service is pretty good and it's easy to find.
Paul Rusnak
1 2 3 4 5
Very friendly. Made getting to and from the cruise terminal very easy
Just Me N mines
1 2 3 4 5
Was upset that, I didn't find out until it was time for me to pull into carnival port. As I was turning in. I saw the sign for these guys ( we're cheaper than parking in carnival's port itself). Carnival was 80 dollars for 4 days. The parking mall was 40 for 4 days. Tip not included. They do recommend that you tip. Car was safe. Got to my cruise on time. Was picked up from my cruise at the Time they stated.
shay keller
1 2 3 4 5
Getting in touch with anyone is a nightmare!!! The date on my voucher is wrong and says fulfilled. I am supposed to be parking June 17th it says April 9th? Cant clarify the situation because no one answers the phone and it says to text but no one texts back!
Jacqueline Jones
1 2 3 4 5
The lot is not secure with cameras. There is a chain link fence that blocks the driveway. It is an open field that boarders the water. There is a port-a-potty and a pop-up awning. The 3 vans are in poor shape. The interior handles are broken on every door. There was a screwdriver holding the front passenger window up. The seats were ripped in every van. There are signs all over the interiors about the need to tip the drivers. We waited over 30 min for our ride in (standing in the direct sun with no shade available) and over 45 min for the ride back to our car. All of the onsite staff were great- helpful and personable. The only person i could contact woth questions prior to arrival and as some of my clients were arriving was by text and they forgot what they had told me to do for my group. :-(
Jacqueline Jones
1 2 3 4 5
The lot is not secure with cameras. There is a chain link fence that blocks the driveway. It is an open field that boarders the water. There is a port-a-potty and a pop-up awning. The 3 vans are in poor shape. The interior handles are broken on every door. There was a screwdriver holding the front passenger window up. The seats were ripped in every van. There are signs all over the interiors about the need to tip the drivers. We waited over 30 min for our ride in (standing in the direct sun with no shade available) and over 45 min for the ride back to our car. All of the onsite staff were great- helpful and personable. The only person i could contact woth questions prior to arrival and as some of my clients were arriving was by text and they forgot what they had told me to do for my group. :-(
Jonathan Tillman
1 2 3 4 5
I was skeptical of not parking at the port, but decided to give this a chance...and I am so glad I did. The lot is just across the street from the port (you are looking right at the ship). The staff was great and ran the shuttle quickly back and forth. They definitely need to upgrade their shuttles and facility, but the savings definitely makes it worth the difference. I anticipate as they upgrade they will become an even better choice.
Aaron Jones
1 2 3 4 5
Friendly staff with prompt service. The shuttle drivers helped load and unload luggage. Additionally, the lot was easy to find and we had virtually no wait for the shuttle both times we were there. Fort context we had the faster to fun pass so were some of the first people off the ship. The price was good compared to parking at the port. The lot is not paved but is in good condition, although if there was a heavy downpour the lot could be a little muddy in spots. Overall this is a good value and recommended.
Aaron Jones
1 2 3 4 5
Friendly staff with prompt service. The shuttle drivers helped load and unload luggage. Additionally, the lot was easy to find and we had virtually no wait for the shuttle both times we were there. Fort context we had the faster to fun pass so were some of the first people off the ship. The price was good compared to parking at the port. The lot is not paved but is in good condition, although if there was a heavy downpour the lot could be a little muddy in spots. Overall this is a good value and recommended.
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