Albany Park & Ride & Fly was AWESOME!! They took Great Care of my car while I was away!! My Mom uses this place too and she loves it!! It's soo easy to get too and the shuttle bus was right there waiting for us!! I would always use this place whenever I go away!! It's THE BEST!!
Sharon Lee
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I parked my car here from 10/7-10/14/2021. While I was away, my vehicle was unlocked for 3 days and the windows were down. I have an app that sends notifications. The car must have been left in a very dusty lot, it was extremely dirty when I returned.
Although I have used this parking option many times in the past, I will not be going back again.
Ryan Lynch
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A great service that makes flying so much easier.
Norman Cohen
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Polite, friendly, helpful and efficient.
Greg Gorgone
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Great service. Saves a lot of stress going to the airport. Nice people.
GTB
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Dropped my vehicle off on Sun, Feb 14. Returned on Sat, Feb 20. After getting off the plane, I texted them my ticket number. No response. I texted a second time - still no response. I then texted them a THRID time, & again, no response. SO, I called. I asked why no response to the text messages (instructions to do so that are clearly printed on the ticket) and was told "we don't do that anymore". Huh? Why I asked and I received no answer.
When we arrived back at the car lot, there was a vehicle similar to ours BUT it was NOT ours. Our group of 5 shuffled our own bags inside (no help from staff AFTER tipping them) to figure out what was going on. I was asked for my plate #, which I have not committed to memory, sorry, and the woman at the counter was not pleased that I could not provide.
They searched and searched and was told that my vehicle was never dropped off on the date I specified. Interesting because the same woman was there last Sun and again today and SHE took my keys and info.
Don't you put the keys in the envelope with the same ticket number as you gave me (I could see the box on their desk with all the envelopes with ticket numbers) and was told yes, we do.
They eventually found our vehicle but what a mess. No apology or remorse - instead, what I received was an attitude and insistence that my vehicle wasn't dropped off on Sat. It was but either way, how they could screw this up is beyond me.
Owner - please take note! Listen, everyone makes mistakes but it's the way in which you handle them that makes the difference. In this instance, they did not handle it well !!! And print new tickets that don't tell me to text you when I arrive - you continue to charge the same and yet are offering less service...and with a not-so-great attitude.
Eric Osborn
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Love it
Mary Beth Roney
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Terrific service. Convenient with a very helpful staff.
Tom Esposito
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Always great service and friendly employees.
Bob Schlather
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Service as one should expect!
Casey Wagoner
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Do not leave your car here. You’re better off at the airport. It’s really not that much more expensive, I certainly won’t go back. Left my car on a Wednesday and it was fine, picked up on Sunday with a crack extending up to the middle of my windshield. Speak with their manager who says it probably came from a small imperfection that was already there and grew while it sat there. Never mind the fact this crack didn’t grow while sitting in my driveway, or at work, or anywhere else, but something magical about their parking lot apparently makes cracks grow where they weren’t before.
Casey Wagoner
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Do not leave your car here. You’re better off at the airport. It’s really not that much more expensive, I certainly won’t go back. Left my car on a Wednesday and it was fine, picked up on Sunday with a crack extending up to the middle of my windshield. Speak with their manager who says it probably came from a small imperfection that was already there and grew while it sat there. Never mind the fact this crack didn’t grow while sitting in my driveway, or at work, or anywhere else, but something magical about their parking lot apparently makes cracks grow where they weren’t before.
Roseann Shivers
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Always park here when we fly always friendly
Roseann Shivers
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Always park here when we fly always friendly
jayson casavant
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Awesome service. Highly recommend
jayson casavant
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Awesome service. Highly recommend
Hsiang-Ping Erdman
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The best airport parking I've ever been!
Just dropped our car today and they gave me this little card said it's cheaper to book with them directly!
Hsiang-Ping Erdman
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The best airport parking I've ever been!
Just dropped our car today and they gave me this little card said it's cheaper to book with them directly!
Hsiang-Ping Erdman
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The best airport parking I've ever been!
Just dropped our car today and they gave me this little card said it's cheaper to book with them directly!
Michael Kurek
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Fast, efficient, and friendly service. Even at 4am in the morning, everyone was polite, professional, and personable. Zero wait times, pick up and drop off was prompt and punctual. My car was running, warm, and ready to go the minute I stepped off the shuttle. Will definitely recommend and continue using this service every time.
Michael Kurek
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Fast, efficient, and friendly service. Even at 4am in the morning, everyone was polite, professional, and personable. Zero wait times, pick up and drop off was prompt and punctual. My car was running, warm, and ready to go the minute I stepped off the shuttle. Will definitely recommend and continue using this service every time.
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