I am having a wonderful airport experience. Just flew in and waiting for a coworker with a few hours to kill. The airport is clean and not crowded. I found their business center which they offer for free. It's a nice place to work on your laptop. Bravo Albany airport staff. I really appreciate your facility!
Changed a lot over the years. Easy to get in and out of. Security line isn’t that bad at all. Security officers are by far nicer than those at Reagan airport in Washington DC.
The young woman at Empire Deli n Albany Airport went above and beyond to make this customer happy today. I didn't get her name but she was sweet, kind and extended herself for me! An outstanding employee for sure!!
It was not crowded at the airport. My wife went through in less than 15 minutes. She had only a carry-on which made it much easier. People there were friendly and helpful.
Albany Airport is a clean, calm, consistently dependable port to and from major hubs. Serving NY capital region, Hudson River, southwestern New England. Small compared to mega/major hubs such as Charlotte, Detroit, Chicago, Los Angeles and so on. It's regional art features were changing and always interesting. Traffic and curb side sanity rules.
From the moment I arrived, I noticed that the whole airport was very smooth. I got there at about 7:50 pm, when most international airports are a bit crowded. But Albany International was very calm. The layout of the airport itself was well thought out. The restrooms were only a short walk down from the gate. Another thing me and my friends who traveled with me liked was the art. In particular, a wooden model of a house. Continuing through the airport, the baggage claim was calm, and efficient. By the time we had used the restroom, and walked down the hall to baggage claim, our cases were rolling around. Then, walking out the doors to the airport, we waited for our ride. The people outside were respectful and quiet. Altogether, a great experience. One, if not the best airport experiences that I've had so far.