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If you are looking for a hotel in the Albany area that is convenient, clean, quiet, and very friendly stay here. We stayed for over 2 weeks for work. Even though it is under construction for a total remodel due to being transformed into the new Baymont Inn everything was awesome. Breakfast was above the standard for most Days Inns. Everyone from the housekeeping staff, front desk and especially the manager were very friendly and helpful. Billy and Mike are the best managers for a Wyndham property across the country. I would definitely stay again.
Silver Starlight
12345
Great place very easy to book a room and very friendly staff, me and my father stayed here and we were originally in one room but the TV didn't work, after staff tried to help fix it they helped move us to a new room where the TV works, nice clean rooms as well, definitely would recommend.
Marina D
12345
First time stayed here on October 2014 during business trip and it was kinda terrible. Room and linen were dirty and when I asked receiption to change it, they just shrugged off.
Stayed second time only because location is great as it's very close to airport and they have free shuttle, also the price is quite low. But I was pleasantly surprised this time - my room was clean, no complaints here, and the manager guy was very nice and answered all my questions, he even helped me with power adapter. Giving it four stars because they need to deep clean carpets and make breakfast bigger.
Obiee Etleb
12345
Whoever the girl is at the reception is amazing :D
10/10 service
Andrew Coccoli
12345
Incredibly helpful front desk; excellent service! I booked a last minute trip passing through Albany on Sunday evening of July 4th weekend, and they could not have been more helpful and positive. I mentioned over the phone that I had to make a connection with the bus terminal downtown the next morning and when I arrived four hours later, the guy had researched all the routes and schedules, and presented me with a variety of options, with budget in mind. When I booked, the king sized room was the same price as a single, and there is indeed ample room. Things were clean and orderly, and the rooms had enough air conditioning (I like things really cold; but all the same temperature is adjustable in the room). The bathroom was fine - not a spa, but enough for anyone - and always clean.
Only one thing to be aware of: the airport shuttle is actually the city's cab service (Capitaland), and the cab driver should collect his fare inside at the desk where they have the money set aside, even though they may try to collect it from you up front - though what the hotel pays them is pretty close to the basic fare so you might want to save a few dollars to tip as well. The cab driver I got was great...
So really, I had no problems at all and everyone was incredibly kind, obliging, and went above and beyond to help me. It's a shame that as of this writing there have been so many negative reviews...
daniel antonio cabrera cedillo
12345
Excelent place to stay, great service and her manager always makes sure you are getting the best service
Silver Starlight
12345
Great place very easy to book a room and very friendly staff, me and my father stayed here and we were originally in one room but the TV didn't work, after staff tried to help fix it they helped move us to a new room where the TV works, nice clean rooms as well, definitely would recommend.
prince k
12345
The hospitality was awesome! The rooms are spacious and cleaned. I has a good night's sleep and woke up refreshed.
Joshua Morgan
12345
For our needs, the location first drew us; but we were pleased with our room & what was available to us.
No, it isn't fancy, but it is nice. We had a small fridge & microwave, & a huge TV. The beds were comfy, the A/C worked, & things were clean. The rates were nice, & though by the airport, we did not hear much noise from it.
We're going back to this area in a couple months & plan to stay here again.
Jennifer J. Rousseau
12345
.....stayed here Thanksgiving night with my Mom who had 2 gift certificates which although obtained from previous owners were graciously honored by the new owner, Derrick. We had a most pleasant stay. Staff were so very friendly and most helpful. The rooms were very clean and the beds were very comfortable. Yes, the hotel could use some updates which I'm sure will be addressed in the future, but for now this is an excellent hotel for the price. PS. The complimentary breakfast is great, especially the waffles!
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