Comfort Inn & Suites (MEM)

Comfort Inn & Suites (MEM)

$7.30 / day
1 2 3 4 5
Average
2.9 miles from MEM
4225 American Way, Memphis, TN, Memphis, TN, US

Overview

3.3
Average
Located minutes away from Memphis International Airport.  Free shuttle service to and from airport included with online purchase. No extra charges for full-size vans, pick-up trucks and large SUV's.  No room reservation needed. 

Shuttle runs 24 hours and you must call 24 hrs prior to parking vehicle to schedule your shuttle.  

Airlines suggest arriving at airport 2 hours preflight; be sure to arrive at parking location before this 2 hour window. 
Address
4225 American Way, Memphis, TN, Memphis, TN, US
Google Map
Comfort Inn & Suites (MEM) map

Amenities

ParkingAccess Reviews

5
Excellent
1 2 3 4 5
(Based on 2 reviews)
C. Monique
1 2 3 4 5
J. Laurence
1 2 3 4 5

Google Reviews

3.3
Average
1 2 3 4 5
(Based on 937 reviews)
Kay Jantz
1 2 3 4 5
Lovely room, recently renovated. Really liked no carpet. Sheet vinyl I am presuming. Two thoughts, TV is from pre digital times. Lousy picture.. The new shower was really nice except for the lack of safety bars, some sort of ledge for placing bar of soap, hair product, or body shampoo. A place to hang a wet wash cloth and the same for conveniently hanging a dry towel closer to the shower area. Too much opportunity for falls possibly leading to lawsuits.
CYNDIBRWN78
1 2 3 4 5
The room was spacious and clean. I paid 140 for the room for one night. The guy was nice enough by today standard. Breakfast was really good. They had omelettes, sausage, 3 different kinds of cereal, different kinds of fruit juice, coffee, and other breakfast food. I would definitely recommend this place.
Crystal Wray
1 2 3 4 5
The front desk was very polite she allowed me to check in early and the room was very clean. The hotel staff from the kitchen attendant, housekeepers and front desk everyone is very welcoming… the hotel lobby was clean my overall experience was amazing
thatguy10
1 2 3 4 5
At first I was worried due to the really bad reviews, but it really wasn’t a bad stay. My wife and our baby really enjoyed it. The staff were really helpful, the place didn’t smell bad like the other reviews stated, and the environment was great. Few stains on carpet and pool is still down but either way it was not a deal breaker. On top of that, it was in a good area and we felt safe. We would definitely come back. Great Memorial Day weekend stay.
Jessica Horne (Jess)
1 2 3 4 5
Employees are all very personable and accommodating. Sam, the manager/ owner is always willing to help with answering questions and ensuring your stay is as pleasant and smooth as possible. Do wish the pool was open and breakfast was being served but overall I'm very satisfied and recommend this hotel to anyone.
Quartis Bush
1 2 3 4 5
I was very pleased with everyone an room's as well very peaceful slept well an shuttle drivers where so nice so helpful wonderful place to stay.
David Britton
1 2 3 4 5
The pool and hot tub are NOT open. July at the earliest. Breakfast was the same thing every morning. If staying more than one day, we stayed 5, you will need to ask for everything you may need from the front desk. Hotel is very quiet and right off the interstate. Free and ample parking.
Kierra Newby
1 2 3 4 5
This was a nice hotel and Sam was very calm and talked to me to fix a problem that I order online and he welcome me in with kindness that incident I didnt even have a problem nomore and the man that drive the van that be at the airport is a sweet heart who helped us and gave us kindness and the house keeper Renata flowers was so sweet and she can clean a room and I had 2 rooms and they where clean and they are very kind and I will come back and tell others about this good hotel...5 stars❤❤❤❤ Kiesha champion will come back
Chiquita ShaShaTheHairStylist Goodman
1 2 3 4 5
Rooms Are So GORGEOUS!!!!Hotel is Very comfortable and Worth The Cost Only Problem I Had To Many Guys Standing Out loitering and Getting Into Arguments
Lela Harrison
1 2 3 4 5
This is hotel is very standard, I'm giving such a good review because Candice at the front desk was absolutely wonderful! I had to book a room last minute and she helped find a room and get settled. She also gave me great recommendations for food around the city.
jeff diganci
1 2 3 4 5
Place is pretty nice. Staff is really nice. Rooms nice. Some upgrades would really help. Overall pleased.
Heather Bennett
1 2 3 4 5
This hotel is a little older, but the service I received was amazing. The gentleman working the front desk was very accommodating both days I was here. I wish I had got his name to give him a shout out. I was able to get a room on the 2nd floor when I was originally put on the 1st. I was here for work and needed a work space with my coworker, and we were able to use the breakfast area. The customer service was excellent. I might convince others to stay here when we come to town!
Linda
1 2 3 4 5
Great staff, quiet inside (but felt the rumble of lots of trucks driving by until 10ish), and clean room. Grab and go breakfast bag decent but it's definitely time to get back to a real breakfast!
Cynthia Andersen
1 2 3 4 5
The room was nice. Clean shower. The controls on the ac/heater were so worn, it was hit and miss to set the temperature. Breakfast was good. 10 minutes to the airport.
Amaris smith
1 2 3 4 5
It was decent the customer service was great but the room was not has clean has I would have liked. There was still a half smoked black & mild under the couch. And a roach came into our room. I would recommend the Sheraton downton which is much nicer& great view just be prepared to have your vehicle parked by valle.
G Carr
1 2 3 4 5
Location is not great but right off the freeway. Not far to get to downtown (16 min). Can easily get to 385 or 40 from location. Room was clean, place was clean and most of all safe. Gated area and everything was calm. Breakfast was good and included.

Service was ok. Nothing wrong but when the person at desk seems like they are miserable is something else. Got there trying to see about my reservation. No acknowledgment, I’ll be right there, nothing, had to wait for her to finish with the coffee machine. Maybe had a bad day? Who knows overall if the price fits the budget I would recommend
Stephanie Jacobs
1 2 3 4 5
They're good people. The guy who drives the shuttle is a hero. It's a modest hotel, but the rooms are nice and clean, and they keep the AC thermostat nice and low before you arrive!
Amanda Shephard
1 2 3 4 5
We arrived in town later than planned, only to discover that the hotel I had reservations for, was under complete and total renovation. The Comfort Inn was close, available, and reasonably priced. They met all of requirements except the hot tub was out of order. Breakfast was okay. Staff was VERY friendly and helpful.
Owen
1 2 3 4 5
The bed was clean and no peculiar smell was found in the room. Meet the basic rest requirements. Except for the rusty refrigerator, it's hard to see and affect the mood.
Katherine Poteat
1 2 3 4 5
Very nice stay. Staff was great and offered use of their shuttle while my truck was being repaired. Room was comfortable, clean and quiet. Would definitely stay here again if needed.
nicole owens
1 2 3 4 5
What a nice surprise!! Listen folks when we arrived at 3am it looked very sketchy but it's just the lighting. The gentleman that checked us in was very polite and accommodating. Hotel could use updating but the cleanliness made up for it. Our room was spotless - not spotless that makes you go "hmmm?" though. The housekeeping staff was so awesome- super friendly and polite. it was a very good first impression of the hospitality in Memphis!!Thank ya'll so much!
Keyandra Smith
1 2 3 4 5
My husband and i loved the spa bath king suite i highly recommend.
A K
1 2 3 4 5
I thought the hotel was nice and the price to stay was reasonable. The beds were comfortable. They serve breakfast in the morning and you have a variety of things to choose from. Overall, I would stay here again.
Christopher Jones
1 2 3 4 5
I’m a Greyhound driver who stays quite frequently here. As you can imagine I’m in A LOT of different hotels around the mid south to the whole of the southeast region. & I never complained about anything while stay here. I was involved in a snow emergency there a couple of weeks ago & the staff was so accommodating from front desk letting me use a charger to the shuttle driver getting me where I needed to go. Great Job guys! It saddens me to know I will be staying my last day there (hotel/memphis) for I will be taking a different route out of Atlanta to Raleigh North Carolina.
Jeremy Woody
1 2 3 4 5
The area doesn’t feel safe, however the parking lot is fenced and the staff is exceptional. The front desk clerk, Jasmine, was extremely helpful and courteous. She gave food suggestions and assisted us in every way possible to help us have a pleasant stay.
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