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This hotel is beautiful with wonderful friendly staff and clean spacious rooms. The breakfast area was clean and well stocked with plenty of food options to choose from. The activity room was packed with all kinds of arcade games, a foosball table and two pool tables. Across from the arcade room was the pool area with a good size saltwater pool and hot tub that had an adjoining patio. In the lobby there is 24-hour hot coffee tea and hot chocolate and also soft fresh baked cookies!
Pros: Very nice hotel, especially for the price.
Super friendly staff, clean rooms, and comfortable beds.
When I checked in, I was given a $5 off $25+ purchase at the brewery restaurant that's o. There property, Wich had great food.
AC worked very well.
Lovely property, I enjoyed walking around it.
Cons: Normally, hotels shower heads are kinda dirty, but mine was sparkly clean, but the exhaust vent needed a small dusting.
Great place, will be staying again. When work takes me that way.
Only stayed one night, but it was very pleasant. Front desk was very kind and pleasant, the room was spacious and clean, and the morning breakfast was quite nice! Thanks so much!
While this is an older property, they have done a good job keeping it up to date. Spent four nights and their King Room is very large with a refrigerator, microwave, and sofa-bed. Included in my room rate was free WiFi and access to the buffet breakfast. While I did not use the buffet (not a breakfast person) I did get coffee and noticed people were enjoying all of the various breakfast foods available. The Front Desk at check-in and throughout my stay were very helpful and extremely friendly. I also attended a wedding here and I must say the folks who managed the wedding, the staff who provided the dinner, and the facilities were exceptional. Out of all the wedding I have attended in my life, the food served here was the BEST I have ever enjoyed. You also are within walking distance to The Backyard Brewery…absolutely great food! I did a separate review of the restaurant.
Nice and clean, helpful staff, everything in working order. Good choice for a mid-size event! Great breakfast buffet
Excellent!! I’ve been to many hotels and this is the top for me besides the $400/night ones.
Room was immaculate - even had sanitized remotes!
Breakfast was OUTSTANDING! everything from eggs with sides choices of salsa, cheese and sour cream to waffles with blueberries, strawberries and chock chips!! Even warmed syrup!! Omgosh awesome!
Danishes, real potatoes, corned beef hash, awesome crisp bacon - so much!
Staff was outstanding, pleasant, efficient and so sincere.
I’m a TRUE convert and will be seeking out BEST Westerns from now on!
Amazing job everyone!
Arbor Residents Association
Very clean room. Plenty of towels. Front desk woman was very nice. Comfortable bed. Breakfast was fairly good. Great coffee. The restaurant next door was phenomenal. Excellent food. We got a coupon from hotel.
I had a great time at best western plus Executive very nice and quiet area for relaxing, staff was very nice lobby and others hotel area very clean I really enjoyed my stay
Very convenient for a show at the Tupelo. Restaurant in parking lot was excellent. Convenient and fun! Nice clean, and quiet. Breakfast was good. Lots of choices. Nice to relax in the morning
Very clean for covid! Front desk staff was wonderful! Thank you Stephanie ♥️♥️♥️ Breakfast bags were cute we would definitely recommend staying there. My daughter and her boyfriend used the pool and enjoyed their time.
Highly recommend this hotel. Great friendly staff. Property well maintained. Breakfast was fantastic. Pool was very clean and hot tub. Great outdoor area next to the pool to lay and enjoy the sun plus cook on a grill. Nice area to walk at night outside. Overall clean hotel.
Lovely venue for a wedding. The apps were delightful and the staff were very nice and attentive. It's just a couple of steps from the hotel which was ideal and they are pet friendly. We all met for the full spread free breakfast the next morning. Made for a truly nice wedding .
Best westerns are the best. Spend the extra 20 and get cleaner rooms and better service all around than 90% of most other hotels
Second time staying here, outstanding, accommodating customer service!
The staff greet u with a smile, with the same, calm professional manner, throughout the stay.
The family and I will be returning customers.
Wonderful hotel with many amenities. We enjoyed the complementary cookies and flavored water in the evening and hot breakfast in the morning! The jacuzzi in the bedroom was a nice splurge and well worth the small up charge! Everyone we encountered was wonderful! The hotel is only about 1.5 Miles from many restaurants, the mall and Chunky’s the eat in movie theater! Great location (close to the airport) and great service!
Noisy but not their fault just rude guests place clean and nice
Spent a night in the King Suite. The internet was down and the staff could not make any keys. Despite the hardship, the staff assisted us into the room and kept us up to date with the issues at hand.
The room was huge, the hot tub worked perfectly, and the only complaint was that it was just one night. I will stay again if given the opportunity.
Always very clean. The property is beautiful as is the lobby. Rooms are clean and modern. Pool is a little to cold for me.
Great room, clean. Whirlpool in our room was fantastic. Breakfast was great as well. It was a nice overall experience.
The place was clean. The hotel is away from everything like 10 mins drive. It's good that they serve breakfast. Breakfast area was well maintained and the food was okay. Check in was smooth.
EXCELLENT customer service at this location!
I had both an arriving and departing flight that was after hours (midnight and 5:30am respectively). The woman at the front desk each time said there is normally a shuttle, but because they are short staffed, the called and paid for a taxi for both legs of my trip.
I surely expected that I would have to cover it, but the hotel did indeed cover my transportation.
Room was immaculate; and a dream come true (I didn't know until walking into my room that it had a jacuzzi in the middle).
Best western just scored BIG points in my book. Thank you so much guys. 🙏
It is a great place to stay. they have a hot breakfast and it has always been a pleasure to wake up knowing you can eat. The hot tub is a great relaxing tool and on my latest visit I had a welcoming entrance and friendly exit , but due to Covid-19 there was no hot breakfast which I think could be corrected if they try. Had I known that I would of found a hotel that had hot food. Over all the place is cozy.
John J. Gorman III
Always a great place to stay. Always quiet. Always priced good for the area. Awesome breakfast.
The hotel is well maintained, the rooms were comfortable, and the hotel is well situated near the airport and with quick access to the city's downtown attractions. Breakfast had enough variety to be better than the usual hotel variety. The pool was heated but not warm enough for me, though outside Temps were in the low 30s. Kids played in it quite a bit. The hot tub was good though. My only problem was the beds were not comfortable. Too hard.
I had a great experience that this hotel! The pool and hot tub were open, our room had a 2 person jacuzzi in it and the location was great! It would be 5 stars but the complimentary breakfast was "yogurt or cereal". We were a little disappointed by that.
Wonderful room, lots of space. We had a king with a foldout and there was plenty of room. Staff was extremely courteous and helpful! That's not too mention the delicious hot breakfast and the cookies! I would definately go back!
Used this hotel back in 2016 visiting from the UK. Served an epically massive breakfast with make-your-own pancakes with pancake mix.
Spacious room, lots of parking, friendly staff, and found it highly suitable.
The employees checking us in accommodated every need in our group of 8. The free full breakfast was as to be expected but still good. Clean roomy rooms but I did find the beds a bit hard. The kids enjoyed the pool, and arcade while us adults enjoyed the hot tub. I would definitely recommend staying here
and would stay again if in the area.
everything was great,clean rooms,quiet ac unit,bed very comfortable,tv (had all the channels,not a low cost package).breakfast was great.ill stay there again in the future for sure.
Gorgeous property and lovely room. I only wish they had fluffy comforters but they had a very good breakfast, with almond milk for coffee. 👍 We even had fun at the brewery next door for dinner. Thanks for a great stay!
Stayed with my grandson, we Loved the pool and game room. The staff was excellent and the hotel was very well maintained. It was a warm night and we open the window and the sound of planes landing was a bit much, but with the window closed unnoticeable.
Me and my family stayed there for 2 days and when we first got there and checked in the receptionist person was very rude and charged us extra for nothing but other then that it was great the pool was great and the room was awesome but i wished breakfast was til 11 because i almost missed it. the breakfast food was delicious though.
Rooms were clean and up to date. Free breakfast with a large selection of hot and cold food. Price was reasonable.
Stayed for a yearly convention. The staff is excellent. The pool was heavily chlorinated. Too much so for me, actually triggered an asthma attack. Morning breakfast was lovely. Convention space is nice. Everything was clean, and well cared for.
Always a pleasure staying here, very quiet and accommodating, people mind there own business here and are willing to help those who ask for it. Rooms are clean and comfortable, I've been in multiple rooms on this site and this location has by far been the cleanest and the employee's I've run into have been nothing short of excellent 👌 I recommend if your in the area visiting or passing through and need a room, this place is better then the alternative places to stay at 100% hands down, love this spot!
Nice staff, friendly. Decent breakfast with good coffee. Nice rooms and clean, I didn’t like the pillows, will be bringing my own.
I've stayed here numerous times throughout the years. Seriously very reasonable priced for a super nice room/suite. Plus indoor/outdoor pool, hot tub, gym, refreshments, and I love their continental breakfast!!! My daughters LOVE this Best Western too!! Oh and definitely join their rewards program to rack up points. I've earned free nights and I don't know about you but I love FREE!!
Nina Mycue (Difyance)
This hotel is pretty nice and off the main traffic area of South Willow. I stayed two nights in a jacuzzi room.
* The tub was great and worth the extra money for the room.
* Everything seemed fresh and clean when we arrived.
* Grab and go breakfast bags had a good variety of options.
* Staff was very friendly and helpful throughout our weekend stay.
* The bed was pretty worn and the springs were loose, which was not the most comfortable to sleep on.
* There was something spilled in the hallway outside our door on Friday night, and was still there Sunday morning when we checked out.
* There were also instances of people hanging out in the lobby without masks on, and no one was making an effort to enforce that safety rule.
Overall we enjoyed our stay at this Best Western and with the lower room rates for (free) memberships, we will most likely be back.
Drew was super friendly and helpful when I called to book a room for the same night. Very pet friendly. Gorgeous room. The bed was so cozy, I had a hard time waking up.
Beautiful hotel, great location! The staff was amazing and very helpful. Room service was very prompt. The rooms along with the entire hotel are very clean and well maintained. I definitely recommend!
We have stayed here 4 years , and love it. The rooms are clean, spacious. The breakfast buffet is hot, replenished frequently, and varies daily. They offer coffee, tea, as well as fresh fruit and daily baked cookies every evening, into the night.
Nice spot. Cookies on arrival. Good breakfast. Nice pool and hot tub. Cute little activity room we did not use. Wished they had coffee out. Shower was underwhelming and not enough pillows for a king sized bed.
We were in Manchester for a wedding. We were very pleased with this hotel. The staff were pleasant and professional. Our room was very nice and very clean; with no problems at all. The breakfast was good with plenty of choices. The cookies each day were a nice treat! We would definitely recommend this hotel.
Great hotel, great staff. Paid quite a bit for the king suite but I want to say the space and the quiet was sooo worth it. The whirlpool tub was amazing. The game room could use a little updating but it was still fun.
Plenty of restaurants of all kinds nearby for delivery or a quick drive to pick up. Restaurant/Brewery right at the property, just a quick walk across the parking lot.
Close to the airport.
Will definitely be staying there again.
Was there during a training session for at a big local company.
After a chaotic arrival in the middle of the night, the staff at the reception was very kind and helpful.
Rooms are clean, big and cozy.
Unfortunately I had no time to test the spa but I know there is one.
Breakfast could be better, but since it is complementary, there's nothing to complain about. Coffee was good, though.
I will definitely come back.
Comfortable room and beds. They had free cookies and brownies when I arrived, so skipped dinner (decent coffee in room with free available coffee near lobby)
A great hotel experience and competitive pricing made it all the more sweeter. The facility is clean and the daily full hot breakfast an awesome touch. A throwback to a kinder era of please your customer with hospitality and respect.
My experience was awesome. Hoping my reward point show from these last two stays.
Milton J Figueroa
Parked my car there to fly out of Manchester airport. Awesome drop-off pickup service. The young lady was sweet as pie both ways, and she remembered me. We talked about our furbabies and i didn't have pictures of mine. Hope she sees this post.
Find me on FB or IG 👍
Clean and quiet, responsive service staff. Breakfast area and food was kept so well stocked despite the crowd at 9 AM. Good location nearby many attractions and the Airport too. Very spacious rooms and hotel, beautiful banquet facilities and landscaping, plenty of parking. Noted many families here not just business folks probably due to the good room rates!
My son just had his wedding there Saturday. It was beautiful. The food and cocktails we're great. Friendly staff. Beautiful grounds for weddings and pictures
Very clean, friendly staff, easy check in/out.
Comfy beds, and a well kept indoor pool.
Breakfast both days came out too salty, that could be improved on.
Nice selection of cookies at night conveniently located across from the front desk in a help yourself setup:)
Easy drive to Portsmouth& Kittery. Not much downtown to speak of, but a great launching area for day trips.
This was one of the best hotels of the trip. I might have even given them five stars if I didn't find a fake eyelash on the bed the morning after sleeping in the bed (I think my backpack picked it up off the floor, so not like it was in bed with me, probably). The staff was good, the price was decent, and they gave me enough food (for being whatever level Best Western member I am) to get me by while waiting for the tow truck to come out and fix the rental car. I would absolutely stay here again.
My typical details:
Comparison to others in chain: Better; best bag of things I've been given, I think.
Breakfast: Didn't try it
Room: Nice size, layout, except have to close door to get to shower
Cleanliness: Pretty good until I found the fake eyelash on the bed (probably picked up from the floor by my bag)
Hard water: No
Location: Oddly remote
Some interesting people in and out. Younger kid is extremely nice and should be promoted from cleaning stuff.
I had previously made a bad post. I appologize to Best Western. I didn't use some amenities correctly. This is a good place to stay\parking. Close to the airport.
Located a bit of a distance from the heart of Manchester, but that was fine with me because the city is not tremendously delightful. The place is clean, well run, and comfortable. Staff were extremely friendly. Breakfast is great, really great I would most certainly return.
My fiancé and I stayed in the whirlpool suite and the hotel was very clean and comfortable. We did have issues with the jets not working in our tub, but the manager Stephanie was very helpful in upgrading our room during our next stay to make up for that. The jets worked during my second stay and it was so relaxing having a whirlpool tub right in our room! The staff was very friendly during check in and check out and we will definitely be back to this hotel in the future.
Staff was friendly and upbeat. Rooms were clean and large comfortable beds. Hot tub in the room was a great bonus!
The check in was quick- staff very nice. However once we got into the room it had a very bad odor coming from underneath the sink. There was a thing ( dont know proper name) to catch leaking water, it had old brown disgusting water sitting in it.
Had the jet tub room it was amazing! The tub was right next to the bed. Had a great time.
Great hotel, called prior to getting there made reservation extremely nice on the phone. Check in by a different person again very friendly , pleasant, and courteous. Room was on the high end of quality for a Best Western and I stay in them all over the country , very nice room. Indoor heated pool. Breakfast I. The morning. I got my snack bag upon checking without asking. All around 5 stars plus 1. ****** . Extremely large property with room tractor trailer parking . Would definitely recommend.
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