Chicago O'Hare - Four Points - Mt. Prospect

One night stay and we had an awesome experience. The hotel was clean and staff was very friendly. Ernest at the front desk is amazing!!

Overall great stay.and we'd visit again. I like how each room got an hr to.have the pool with just themselves. Only thing is the pool area needs a deep clean. Dead bugs are everywhere, dirt rings in the pool and hot tub.

Rooms were nice. Aesthetically there was paint peeling from the bathroom ceiling. And no microwave.

The staff were really awesome and that's why they're getting the 4/5. The room was clean for the most part. Beds were comfortable. The hotel looks newly remodeled. The breakfast needs work and knocks two stars off. I booked it with breakfast included and I had to call the travel agent to get a breakfast coupon. Then the breakfast coupon was only worth $7. So the breakfast was very frustrating.

My stay here was phenomenal. Was a little bummed out on check in day that the airport shuttle wasn't in service but the unexpected upgrade to a suite was such a blessing! Shout-out to Maria and Keisha who were the ones who told me about it when I approached them with my uncertainty! The staff here is wonderful and are always at the ready to meet your needs. I would definitely stay here again.

This an awesome place to stay. Exceptional staff and my room was immaculate. I especially enjoyed the Sammon dinner not to mention some of the local IPA.

Need microwaves in the rooms. I didn't get a chance to go to the pool. They do have breakfast which is nice.

The people at the front desk were helpful, polite, and professional. My room was very clean and comfortable. Amazing!

This was a great stop on my cross country trip! The room was very nice and clean. The staff interactions that I had were very pleasant and the price was good to boot!

Stay was great! Nice staff and clean rooms! Enjoyed the free shuttle to and from airport.