The Frontier manager at this location lacks ability to communicate in a professional manner along with separate feelings from task. Providing answers in line with the company’s written policy was not within her skill set or value structure. When I followed up with Frontier on the phone I was given a very different perspective of client service and resolution vs in person lack of accountability and holding back documentation of process at the counter. If one star service is what you’re looking for ……..look no further.
Literally serves two flights and can’t get the bags off in a timely manner. The terminal has nothing. Low cost and high parking fees. Never will I fly from here again and don’t get me started on Frontier. Yikes
So much more pleasant then any other local airport. I will only use this airport from here on out. Super clean. Everyone who works there is a pleasure to deal with. Never a line. Well oiled machine. Top notch.
Great little airport.
Super clean, staff amazingly jovial and helpful, going through security was a breeze.
Just 1 terminal with the 6 gates one next to each other so super easy to find yours.
Comfortable seats in the waiting area and plugs that actually work!
It seems the only place where you can get a coffee opens around 9am
The staff here is amazing and so helpful, TSA is so quick and there is no sweat to get through. Most other airlines rush and treat you as another ticket. Stewart's sees you as a person and makes the experience a wonderful one! From the ticket counter to the airline its 100% my go to airport!
Really nice, relaxed airport. The TSA employees are very friendly and easy going. The same can't be said of Frontier Airline ticket agents. Not pleasant at all. But this is about Stewart... Immaculate bathroom, nice place to buy food/drink/magazines, etc... Nothing much else here just clean and comfortable gates.
Pretty empty and clean. TSA procedures were easy. Frontier baggage and check in staff could use some customer service training though. They are as hospitable as folks that work in Jamaican restaurants. If you know… you’ll know.
Love fying out of Stewart Airport. Super close non expensive parking. Speedy and short security lines. Very clean space and helpful friendly employees.
Breast pumping station located at gate 4 for all you pregnant mommies. Love it here. No long lines, no traffic, friendly staff. Close to home.
Just wish all of the other airlines would start flying back out of Stewart