Unifi personal staff the counters and gates not airline employees.
After a voluntary flight cancellation, Amy, Jeremy, and Kate spent several hours dealing with slow Delta computer systems arranging new flights, vouchers, sold-out hotel rooms, transportation to Syracuse and meals.
They turned a bad situation into a relatively positive one.
Eloise Barrett
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My favorite and most popular days…Taco Tuesday, Fish Fry Fridays and the all you can eat weekend Brunch on Saturday and Sunday’s. Monday, Wednesday and Thursday chef specials are always great!! The standard sides macaroni and cheese, candied yams and collard greens are the best! You won’t be disappointed!
Zach Jaeger
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This is a small airport with pretty short flights, so not much to say other than the staff has generally been pretty friendly when I've been there. Since it's small, security is usually pretty quick. The longest line I've been in is maybe 3 people.
Chris Stephany
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Ithaca Airport (ITH) delivers! From the easy parking and quick check-in process to the convenient location, it's the perfect choice for any flight. Not only is it reasonably priced, but the service provided is top-notch. Highly recommended for a smooth and hassle-free travel experience!
Loafus Crambuckle
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Really the only downside here is that it isn’t 24 hours, other than that it’s incredibly clean, the grounds are well maintained, and TSA here has never viciously molested me like every other airport. Here you can show up literally 5 minutes before your plane starts boarding and you’ll be just fine.
David Huber
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The new airport renovations are fantastic! Ithaca Coffee company/ bar in the center and tons of comfortable seating with charging ports everywhere you look! Easy in easy out. Professional and friendly TSA as well as gate agents.
Mr. GrAndpa
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Conveniently located in Ithaca. Small and easy to use. They say to arrive 2 hours early. Maybe at bigger airports. I arrived 30 min early and still had plenty of time
Graeme Winter
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Lovely little airport, very friendly staff. Don’t assume that you’ll be able to eat here before your flight because you probably won’t be able to unless vending machines are your thing. Completely stress free airport experience though.
Sonja Delaney
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The young gentlemen running the bar were very friendly and helpful. Enjoyed my time relaxing with them before the flight. The airport is small and everyone there did a nice job getting us on the flight in a timely manner.
Connor Oaklander
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Your backyard airport to go places if you're an Ithacan or a student at one of the schools here. The airport is extraordinarily close to town and everything is in a small building which means getting on the plane in no time. The major difficulty is being able to book one of the few flights out of here before they get full (which sends many to SYR to catch their flights)
Jane Anderson-Schmitt
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Amazing, you could show up at the airport 30 mins before your flight and be fine. Smooth, clean, renovated, nice amenities, nicely laid out, been to a lot of airports but this is a top 3. 10:10
Karen Salvaggio
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Super tidy airport with wonderful, very helpful staff. Everyone from the ramp personnel to the car rental folks were awesome! Thank you!!!
L Primm
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I have a great experience every time I fly in and out of Ithaca.
I wanted to give specific kudos to the kind lady and gentleman working the little cafe inside the terminal this morning. They were so sweet and welcoming and made being up for a 0600 flight all the more pleasant. American’s ticketing and baggage agent and TSA were also very pleasant. I really enjoy doing business with this airport and it’s staff. Thank you!
Elisa Collins Zinda
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The remodel seems lovely and the kids play area is very welcome. I was dropping off a relative, so I didn’t experience the cafe or security. The outdoor traffic flow is improved too.
David Huber
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The new airport renovations are fantastic! Ithaca Coffee company/ bar in the center and tons of comfortable seating with charging ports everywhere you look! Easy in easy out. Professional and friendly TSA as well as gate agents.
Krishna Sudarshan
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Such a convenient airport, right in town. I don't have to drive to EWR or JFK and can fly out right from here. On days like this one I'm so thankful that there is an airport in town. I wish the fares are a little cheaper. I know the airlines are not doing great but as students we don't have a lot of spare cash. The facilities are good and the staff are very friendly. Overall I'll give this airport 5 stars for convenience.
Dottie Loving
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Small airport so TSA security was easy-no long lines. Beautiful new building and facilities. Only complaint is that I did not see any place to buy food other than vending machines. There is a bar for drinks but not sure if they sell food.
Andrew Clark
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Nice airport ,security is very friendly and awesome,clean airport as well.
If you show up early for your flight in the morning(4:45 am) the lines are short but if you wait until 5:00 am you might miss your flight! Construction underway contractors doing a great job, finished airport and security will be awesome!more progress new departure lounge in the making. Getting ready for the big Opener
Sonia & Dru Bellajo
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Small airport! Very nice and clean. We flew out on Tuesday 330pm and gates were closed. No need to arrive 2 hours early like advised from airlines. More importantly is where the airport is located
Phil Day
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Love this airport. Small but personable. Easy to travel and great location!
Renee VanGalder
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I love that this is a small local airport. I recently had my first experience flying through here. Very friendly and easy to maneuver. I did have a slight issue when flying out. My flight was scheduled for 5:18am. I arrived at the airport just after 3 am (arrive 2 hours prior to flight). I got to the door, and it was locked. Apparently, they don't even open until 3:30 am. So I ended up standing outside in just a sweatshirt in 40° degree weather, waiting for it to open. Once I finally got inside, I walked up to the TSA checkpoint, and that didn't open until 4 am! Needless to say, I recommend checking opening times for the airport and TSA prior to arrival.
A Back
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Really nice bathrooms. Only one person working the baggage counter, but by god was she incredible. She ran every airline on her own, I hope she makes a million dollars.
Taca Feline
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Compact and cool... feels like one is lounging at a 4-star hotel lobby rather than an airport.
Service of ground crew were outstanding. Expedient check in and fully automated immigration services.
Fati Mixha
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The staff here go truly out of their way to make sure you have an excellent experience. I was running late to my early morning United flight, and of course one of my bags was too big for security so I had to run back to my car and drop it off. The amazing gate agents and ground staff held the flight for an extra few minutes and waited for me and saved my travel day. I never expected that - but it was oh so appreciated. Thank you ITH and United Staff!
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