Update: A great experience! Still the same size it was 18 years ago when I left! 🤗 Though it was under construction, it was still easy to check in and the staff were courteous. Also I watched how efficient the runway workers were and that they handled the luggage carefully!
Cute little airport without the hustle and bustle of a big city airport. Only returned a car here, and the young lady at Avis was a pleasure to deal with. Pleasant atmosphere.
We consistently have positive experiences at FAY. Specifically, today, customer service was 5 stars from the moment we walked in until we boarded our plane. Sara, at the American Airlines counter, was super helpful and went the extra mile to help us with our baggage. Sherry, at the new bar and grille, was absolutely wonderful. From start to finish she was personable and attentive. The folks at security were equally as pleasant and helpful!
Great Regional airport! No need to drive to a larger airport. The ease of access & friendly and helpful staff made flying with our bicycles super-easy! Can't wait to see what's in store with the expansion. Go FAY!
Love flying out of my local airport. Easy in, easy out. Always the best gate agent ever, so friendly and joyful.
It's under construction but I love this airport.. always calm.
And staff is so generous...
Very quick and easy. Super small, showed up 20min before my flight and got to my gate with 5 min till boarding. It is under construction!!!!
Clean, friendly staff and on time.
My flight was at 5:18a so I arrived at the airport at 3:45a.
The checkin process was very quick and staff was really friendly. Even the police were helping people get to their locations.
I took off half a star for the out of order self checkin kiosks and a half a star because elevators were visible. It's a very small airport with only two floor so it didn't kill me to walk up the steps.
flight for deplaned … at 12 o’clock the bar opened and that was the saving grace of everyone’s day. We had sheri as a bartender . yes she was very busy with all the passengers that got delayed for beyond three hours but she was very proficient, professional and courteous during her service hours. She should definitely get a raise because it was definitely chaotic today at the airport. She served everyone with happiness and patience and everyone got their food and drinks on a timely manner. Thank you for making my and the ther miserable experience exquisite .