We actually were planning on staying at this site for a weekend get away, but after checking in and seeing our room, which was not very clean, the windows were so dirty we could hardly see out of them. We decided to rebook a room next door at their sister hotel Staybridge that had just been built recently and had only been opened a month. The great news was Darnell the supervisor at the Holiday Inn took care of canceling our reservation, and helped us rebook at the Staybridge.
Love the hotel ambiance is good a littke on the pricey side paid aboit 400 for a weekend but I got all the bells and whistles and perks. So defenatly will be staying here again. The only i cation about I got the breakfast option dont do it its just cereal. Lol
Really bad!! We checked in Saturday Labor Day weekend. The receptionist was working by herself and the line was long just to check in. Our room was tight and old. Our AC was not working after we returned from our family function, call the reception to get some kind of help but we didn’t get any help because the maintenance guy was gone for the night so we had to suffer the terrible heat. She never offer us a different room or upgrade saying we had to talk to the manager in the morning. Upon checking out the next morning I told the receptionist about last night problem but he didn’t want to hear it, all he said was you booked with a third party and there’s nothing we can do about it you need to call whoever you booked your room with. This hotel doesn’t deserve a 3 ⭐️ it’s old and ugly inside the room. They should be in a motel category not hotel. Never again!
Old building needs upgrading and rooms are tiny, but efficiently set-up
Super clean and super friendly staff! Beds are very comfortable and ac in room works really well! I would definitely stay here again if needed 🙂
I slept in the 12th story room and had a fantastic night! I would stay here again.
Great staff.. location is very convenient.. renovation is needed.
I stayed there more than 12 times.
The facility was very nice but it was under construction so a lot of the property was closed off. The parking lot is hard to get out of but the staff are friendly and v work quickly and efficiently. The room was immaculate and a fairly decent size. I would stay there again
There was NO POOL! i booked cause there was supposed to be a pool!
Loved the room it was very nice and clean price was great staff was nice 👍 I had a great experience thank you 😊 The parking was great as well !
Super noisy, between people slamming doors all hours of the night, walls are SUPER thin and you're close to traffic you can hear EVERYTHING. Rooms smell of Marijuana BAD. Hotel is very outdated and looks NOTHING like the pictures when you book online. I paid for an "executive room" but was placed in a standard room at the executive price until I requested a different room due to the smell. Don't waste your money they are overpriced for what I'm still trying to figure out. Plenty of other hotels nearby.
Nice hotel. The rooms are decent size and clean. They are doing a bunch of remodeling and construction outside but it didn't interfere with our stay at all.
1. We booked this room months in advance. Two rooms with double beds.
We weren't told the hotel was under construction.
The pool, jacuzzi, and half the ice machines were out of order.
2. We waited 3 hours to check in. Two rooms with double beds. They joined our rooms, gave us 915 and 916.
3. The keys wouldn't work because they assigned them all to one room.
4. Our room had a king sized bed, not double beds like we ordered. They were full, so there was no switching the rooms.
5. Only one of the doors adjoining the rooms opened.
6. I couldn't get the shower to work, and it took 7 calls to the front desk to finally get a response.
7. Once the shower worked, the water pressure was horrible. There was none.
8. The bathroom door stuck and was difficult to open.
9. Half the lights were burned out.
10. The bed was rock hard and I woke up really stiff backed.
The positives were that the Vue on the Penthouse was really great.
There was also an amazing all you can eat sushi restaurant across the street.
And there was a free shuttle to the very close airport.
We paid over $160 for the worst hotel I've been to. Neither my 5 friends nor I will ever stay there again.
It's pretty noisy due to its location, but fine if you are staying a night or two for a conference. Jordan was great.... Super helpful
Wonderful staff and rooms. I held an event here for a group and was very happy with the way the whole thing turned out. The room at the top of the building with a view was the perfect location for us. We had delicious appetizers and a hosted beer and wine bar. All of our guests had positive comments. We will definitely do back to this location the next time we need location in the area