Very nice airport. Easy to navigate. Easy check in process. The curbside attendant was very friendly and helpful. Pleasant, clean airport. Nice Hawaiian shops. The cultural garden was outstanding. Very relaxing and enjoyable with ponds, fish , greenery. The only reason I gave them a 4 was because my terminal E1 had no phone chargers.
Beautiful Airport. Once you get off your airliner and enter inside the airport, you get that Hawaiian feel. Lots of Palm Trees and greenery.. also, lots of eateries and souvenir shops. However, the food is pricey, in my opinion. All of the major Airlines worldwide, fly into this airport. It's very busy with air traffic, landing and leaving. It's simple, to get over to the rental car area. Lots of taxi's available.. I've been through this International Airport a few times over the years, and I've seen several design changes, all for the better. Overall, a great Airport. 5 Stars Plus !!
Terminal C at 6 pm during COVID19.
Review for January 2021. In flight to Oahu Hawaii. I was here during the middle of the pandemic. And it was somewhat desolate and Erie. But nevertheless, I enjoyed the in-flight and arrived safely at the airport. I really appreciate the help from other flight attendants and the hospitality I received. Thank you so much for the wonderful experience. Will definitely visit the beautiful island of Oahu Hawaii again.
The infrastructure seems really outdated. So many areas of improvement are necessary.
Check-in. Baggage Claim area. Kiosks. Bathrooms. Food options. It seems really dark.
The Train will be a very nice addition and extremely convenient. Hurry Up! 😊
The terminals are old and outdated, but that sort of adds to the charm of the place. After all, it's Hawaii, it's paradise, what more do you really want or need? The indoor/outdoor design is cute, welcoming you with a gust of warm, humid air that tells you that you have arrived.
The car rental companies have been consolidated into a centralized location, which makes it much more convenient in terms of picking up your rental.
Some of the terminals are a bit dated. I liked how ticketing at the older terminal was indoors yet open to the outdoors as was some walkways to some gates with a garden. Hawaiian Airlines does have a newer terminal but shops not finished yet. The rental car center is updated and makes it easy to pick up and return rental cars.
Lucky I flew in from neighbor island. Direct flights from mainland plane parks half way round the world from baggage claim. Neighbor island flights right below. I like our airport though.New terminal expansion is beautiful. Can't wait for food shops to open up.
One of the prettiest airports I have been in or to. It has the culture of the Hawaiian people all over it. The deck from where you exit the plane is just beautiful. You do not get lays when you enter due to covid but they are available for purchase for $15 to $20. (Real flowers). They have restaurants and all kinds of shops. It's all around a nice environment and beautiful airport
Quick in and out- If you do any research on your trip, managing the covid expectations is easy and convenient regardless of vaccinations status. The woman at the counter was extremely kind. Our baggage claim was broken and they had to switch to a different one but we were too excited to be there to care! They switched things over as quickly as they could. I do enjoy the open layout though!
This is a very efficient, clean and organized airport. The terminals are indoors, but the walkway to them are covered open-air walkways, so you consistently get a nice breeze. When we arrived, our luggage was split between two baggage carousels, which seemed odd, but it help get luggage out faster actually. Car rental is a short walk across the hall, but still on the grounds, which was very nice. Plenty of signage and decent restaurants inside the airport. Doesn't take long to walk through the airport security either, which was a relief. Mahalo!
How fabulous it is to be a American express platinum card holder. Today we flew from Honolulu to Los Angeles and spent some time at the delta lounge. Absolute fabulous food and service beyond our expectations.
10 people in the lounge, and the same amount of wonderful people serving us. The staff from entering the lounge, to the very accommodating staff was very wonderful. After having our lunch, (the chicken salad was outstanding),
we mentioned how wonderful it would be to have a dessert. 5 minutes later a really cute guy came over with some fresh baked macadamia nut cookies.
I've got to say: fabulous!!!!!!!! Thank you so much Delta and the staff at the Delta lounge in Honolulu. Andree
Personally was pretty happy with my experience here. Yes a little out dated but it has all the necessary things. Best part were the shamble staff and rental car area. Rental car area was right across, very clean and well organized. Staff were helpful, understanding and polite. Only underlying factors were toilets needed more cleanliness and airport terminals were small for bigger flights. The terminals were crowded than usual because of this.
One other aspect was that there was no AC in the airport. It was all open airport.
All in all this airport has its own history and it’s beautiful in its own way.