Great airport. Small enough to get around fast. Rental cars on property within 5 min in and out. Highly recommend vs the unfriendly bigger airports like New Orleans. Fly here if you can.
When I arrived to the main car rental counter at the airport, next to the baggage claim, around the end of 2018, I spoke with a customer service representative from Budget Rent-a-Car who was helpful, but there was a customer service representative that I overheard from a car-rental agency that was next to Budget, I believe it may have been Enterprise, that seemed to be harassing a lady. The customer service representative said the following: "At this point all I want to know is if you are going to go to church." There was some time in between two statements. "You know, I hear that people returning from Afghanistan with PTSD find meditation to be very useful." The lady then exclaimed, "Take me out of this place!" and proceeded to pace back and forth in front of the counter once or twice. There were periods where they seemed to be waiting for a response. I'm unsure what they were waiting for. I was at the time concentrating on resolving the issue of the automobile I had rented that purportedly had a one way fee I wasn’t previously told about. The Budget Rent-a-Car attendant was helpful as she waived that type of fee I had never been charged before. Yet, I feel somewhat guilty I didn’t step in to help the nearby lady. I believe that type of harassment, if that’s what it was, shouldn’t happen, particularly at the airport.
That was at the car rental counter. However, I have a perception that the actual airport staff may frequently be very professional in their interactions with the public.
Great place to fly in & out of. Easy access to rental cars. Small planes only fly into & out of BTR.
Service was excellent and fast! Very clean and sanitary, masks are a requirement, If you forgot yours they have them there. The crew and staff were excellent and very courteous. Would definitely recommend and use again.
American staff and TSA agents are AMAZING!!! Thank you so much for helping my harried late crazy looking self get onto the plane today! At any point someone could have said flat out no, thankfully no one did they went above and beyond even allowing me to drag my big suitcase through and gate check it for me. Wonderful customer service from everyone I encountered. Thank you!
It a nice airport and easy to get to. Can find my way in and out of it
It's a small airport that is accessible in this state's capital city. There's on three airlines that come here to BTR. Those airlines are American Airlines, Delta, and United. You may or may not see an jumbo airplane. You will have to visit the airport in New Orleans to see bigger air planes.
This airport is not big, but it's functioning at it's full potentional for a regional air port. One thing to remember when flying in or out of BTR is to know which hub the airlines visit. For instance, one of United Hubs is in Houston. So, if you're flying west, you will have a layover in Houston for minutes to hours. I believe knowing your flight route is essential on having a great time flying. People enjoy flying from BTR.
Great experience. Small but thorough in secure. TSA is courteous and respectful. I travel though there alot and it is always the same.
TSA and the staff at PJs were super nice. I also enjoyed the art gallery. Overall great experience, but I did have one gripe: No toilet paper in the bathroom; I had to use one of those toilet seat paper things (not sure what it’s called). They even had a bathroom attendant just there chillin. Cool place tho 4/5 stars.
Amanda “BakeCr8” Baker
Smaller airport which makes for easier parking & less traffic headaches. Gift shop has a nice selection of local food & seasonal items to take back home. Most Charging port stations are stand alone & do not have seating.
I fly in and out of BTR 3 to 4 times a year. It is always a quick and seamless process. The staff is always so friendly.
If you have never flown out of here, please pay attention. Unlike bigger airports where you must arrive 3-4 hours early, it will be a waste of time. Security is fast, this small airport getting here 1 1/2- 2 hours will be sufficient. I arrived at 250am, delta didn't open until 415am, security didn't open until 450am. Still sat at my gate for 45 min until boarding. Sleep in, don't rush.
Had to pick up the Florida team for events this weekend from a chartered flight and the staff from the office to the ground crew we're outstanding! They took great care of the team.
I love our BTR airport. It's nice to have no wait & avoid walking the Jericho mile to get to your gate.
Made my experience of traveling by air amazing! I'm hooked! And the food 🤤. I ordered their red beans and rice.. and great googly moogly.... Just look at it!!!! And it was delicious 😋 soooo delicious. The staff was very friendly while I waited to depart.