Best customer service we have ever had at a parking lot. The primary contact, Moses, bends over backwards to accommodate your individual needs. This is NOT one of those, "pay your money, no one talks to you, and you hope your vehicle is ok after your cruise" type parking lots. Customer service is actually a thing here. They have very friendly shuttle drivers to bring you right to the cruise port.
We came in very late from our flight and were still able to retrieve our vehicle. I am pretty sure the posted number is Moses' cellphone number.
The street address is wrong. It is actually, 1236 Channelside Dr, Tampa, FL 33602 which is right next door to where Google says 241 is.
The lot seems a little older, and the barbwire on top of the fence is in disrepair, but they have security cameras everywhere. Why park somewhere you are just a number? Bad stuff happens everywhere, you might as well park somewhere that cares about you and your vehicle.