Well the first week wasn't smooth but things did get better. Service is good . Apart from some noise from a few guests overall the place is worth it. The people who work here were real good to me.
Very kind staff clean always and immaculate rooms tons of privacy and
a comfortable home like feel to the rooms
Shout out to MS. Donna at the rodeway inn great and excellent service without nothing having to be done.. everything always is on point and a nice small vaca getaway... many night to have fun in the future...#148
There was black mold in the bathroom, in the room we stayed at. I took photos of it. We were a party of four and only received 2- wash clothes and towels. When we asked the front desk for more we were told they ran out of towels. Now for the kicker... Upon entering the main entrance the odor of marijuana was dominant. As previously mentioned, the cleanliness was non-existent.
The entire place is smelly from entrance. The carpet is really old, furniture old and the place just doesn't feel comfortable to stay at. The bedding, though clean white, smell of baby powder which was pretty irritating. The coffee maker doesn't work and the receptionist said some coffee makers work, others don't.
Won't go back here.
The guy at the front desk on Saturday’s is so freaking rude. He has a heavy accent he is NOT a nice guy. He has horrible customer service! Deal with Donna or another person but not him. Our stay is good. We stay here all the time.
Room etc was what I expected. I wasn't pleased with the customer service experience I had. Paid for late checkout only for that not to get passed on to housekeeping who continued to bang on the door every 10 minutes for an hour at least. Kind you this was 2 hours before their regular check out time, forget that I paid for a late checkout. Hotel itself is just as advertised. The few employees I dealt with will keep me away on my 4 trips to the area per year. I'll go somewhere else and if I have to pay more elsewhere, I will for sure. Wish I had a better experience to share.