Hospitable staff, down to earth and pleasant conversations; breakfast included!! Great! However; room lacked cleanliness, had to ask for towels, toilet paper, and request room be refreshed however, staff responding quickly. We were there for a few days and no one ever showed up to pull trash...other than that enjoyed my stay. Thank you.
Dirty, person putting morning breakfast out was rude and unapologetic . Bed was very uncomfortable and no water's in room for guest...We didn't get service our entire stay(our choice) but would have been nice to have safe in our room for valuables while we were out in the city. This hotel was better under Wyndam management and should try to adhere to Wyndham standards. Very upset that this location has fallen so far
Rooms was really big. The staff was outstanding. The lady that drove the shuttle bus was very friendly and helpful. She definitely needs 5 stars. She was AMAZING.
Live Luv Lavender Essential Oils
We stayed for the park and fly option. The staff was great and very friendly, and I thought the bed was comfortable. However, they overbooked the double queen rooms and we had 3 adults so they comped us an extra king room. This option turned out to be even better for us with the exception that one of the nonsmoking rooms they gave us had clearly been smoked in. I called the front desk to report it as I was asked to sign a no smoking document and didn’t want them to think it was us. I expected that they would offer to move us as well, but that wasn’t the case. We were only there for 4 hours total before we had to leave for the airport to I didn’t push the issue, but was a little disappointed
Our room was very humid. The carpet was damp. The bathtub did not drain while showering. The breakfast was good and offered a good selection. The staff was very friendly and accommodating. The hotel is close to many restaurants. It is close to the airport. We used the shuttle service twice. It was very good. We thought a lot of the GM being willing to drive the shuttle. That is above and beyond. Thank you!