Perfect! Everything about staying in this hotel was great. Hailey at the front desk is so sweet and friendly. The rooms were immaculate, bathrooms super clean and beds very comfortable. Exactly what we needed.
Stayed at the hotel for the night and have to say I was super pleased with the staff. Usually not one to write reviews, but after a cold night and our heater not working properly, Miguel was super helpful and did everything he could to help us out. We really appreciated his positive attitude and going above and beyond for us! Will stay here again if we find ourselves in Boston.
The hotel was so clean and the staff very friendly and helpful. I would definitely stay there again! The free airport shuttle totally sealed the deal!
We booked the reservation online, including parking. We arrived and they raised the rate for the room and then let us know it would not include parking. Being Boston, there was nothing else available near the airport same night, so we were stuck. We called the main reservation line to try to sort it out and we're transferred to guest relations, who told us (direct quote, I have it recorded) that "they do not honor rates.". What was quoted to us on their own website was none of their concern. Then, we waited over 35 minutes for the shuttle from the airport. Bed was uncomfortable. Breakfast was better than average for free hotel breakfast.
As an overnight for an early morning hotel van ride to Logan, this place was fine. Upgraded older hotel. Typical comfortable HIE beds and bedding. Quiet rooms and quick breakfast at 6:30am make it worthwhile. It’s at the top of the price range, but I’m not sure you can do much better in Boston.