DON"T STAY HERE. If I could rate this hotel a -5 stars I would. The carpets were covered in stains, the walls had hand prints, the sheets were covered in cigarette burns, mold in the showers, and dirt everywhere. It's a real disappointment how bad this place was because all other Wyndham's have been great! But this one needs to be shut down by health inspectors. Not only was it poorly taken care of (and apparently never been cleaned) but they have a woman as their concierge who is the rudest person to worked as the greeter. When we asked for new sheets we were given attitude and lied to about the cleaning service. Bretigny (i believe her name was spelled like that) needs to attend a Customer Service course. We eventually were given a new room and while it was still not the cleanest nor best kept room, we stayed in that one because it was past five and we were exhausted. It was my last night in Dallas and a real let down. I hope corporate investigates this location because it needs to be flipped.
Front desk lady was very friendly. However, this place is raggedy. Cracks in the walls, dated furniture, looks like roaches should be crawling out of the baseboards. Smells like marijuana. At least there ain't no bedbugs....that I can see. I refuse to take a shower or use the toilet. I grabbed a washclothe to wash my face and it had a spider in it. This place deserves to have the health dept called on it. Even the breakfast was terrible. I grabbed my 6.5 hrs of sleep and getting out of here. The pictures of this place are deceiving. Definitely more in line with a 1-2 star hotel.
Great rates. We got a whole studio apartment at the same rate as other hotels in the area. Comfortable bed and couch. The carpet is due for replacing and the blanket had a cigarette burn, but everything was very clean. We couldn't get the WiFi to work, but we weren't looking for a place to work, we were looking for a place to sleep. I'd recommend this hotel to all but my fussiest friends and family.
Front desk staff is wonderful. The rooms need to be cleaned and updated. Also lighting could be better. I did not feel safe and checked out shortly after arrival.
Had a few bad experiences the last few times I stayed there and it's not worth giving the business back to place it doesn't appreciate their customers. The breakfast used to be good it has gone downhill. You are better off to go out to breakfast.