Super clean with fresh remodelation. Also the Breakfast is Awesome and delicious. Just the parking lot is too tight.
We're in Miami for a cruise. This hotel is perfectly located near the airport and the port, and unlike some other hotels, it's short walking distance to drugstores, restaurants and grocery store. I figured it can come in handy in case we need anything the last minute.
After arriving at MIA, we followed HOTEL SHUTTLE signs and found the stop at Door 5 without problem. The hotel shuttle runs every 30 minutes. No need to call the hotel or anything. *Here's a tip to spot the shuttle. They have 2 vans. One is covered in light blue decor, the other one is covered in colorful pictures. Both have "777" plate on the front bumper. Just make sure you confirm the hotel name and location with the driver.*
After checked in at hotel, we asked about booking a shuttle to port the next day. It's $10/person. The staff then wrote me a receipt. All we had to do the next morning was at the lobby 10 mins before scheduled time, handed the receipt and $20 cash to the driver. It's a breeze. Before we know it we're at the port. We also had complimentary breakfast before we left for port. It's nothing fancy, but it had everything we need to start the day.
The only thing I don't feel comfortable during our stay was the empty rooms (that in the process of remodeling) surrounding our rooms. We felt like staying in an abandoned hotel. Kinda spooky. But it's just one night, and it's understandable, so I don't think it should be considered as an issue to deduct points from our experience.
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Great location...friendly staff...clean rooms...amazing free breakfast. Would definitely stay here again. There's a lot of places around the hotel for shopping and good food.
Can you say major ongoing construction and no consideration for the guests? I can! I am experiencing it live as I write this review! We booked a two nights stay here prior to a cruise. We are on vacation as my wife is recovering from a traumatic brain injury and was prescribed as much rest and relaxation as possible. We certainly have not found that to be the case at this hotel at all! When we checked into our room we found a note stating that construction was taking place on the upper floors (we are on the seventh) and construction will begin at 8:30 am. Well, this morning we were awoken to the very loud sounds of construction above us at 7:09 am. I mean, do you want to sleep in on vacation or be woken up to the sounds of boxes being dropped, nails being driven, etc. Major construction should be something patrons are informed of BEFORE they check in and agree to stay. The staff is friendly but that does not make up for essentially ruining the first two days of our vacation. Instead of rest and relaxation we have been treated to noise, stress, and anxiety. ZERO STARS!
We were here twice. When we landed and when we were leaving. Average Hampton, which is good. The pool is fun because it's mostly travelers and you get it to yourself. It's great if you have a kid trying to perfect their cannonball. Breakfast was also awesome. There's an area for kids with little ones that has toys and such.