Check-in was quick once the rep found our reservation, she even let us put the room in my name bcz I was the one staying there but because I don't have a credit card the rep let my friend use her card, which was so helpful. The bathroom was very clean and there were enough towels so if a family of 4 was using the room they all would have a towel. I enjoyed the fact that the mini fridge was not actually a mini fridge, this fridge was bigger than any that I've seen in hotels. The only thing that was any problem at all was the menu guide on the TV was no it programed correctly so we couldn't tell what channel or what program was on each & every station.
I liked this place because the staff were very courteous and understanding. I had a dirty room, tub and a the tub wouldn't drain. Front desk gave me a discount when I presented these issues to them. I will be back to give then another try after the amazing customer service!
Thank you for a wonderful addition to my vacation! You should be so proud of your staff. My first visit to Colorado and they were ready to recommend places to visit, restaurants and all of their ideas were excellent. One staff member went out of their way to help identify a plant I fell in love with. I will definitely be back! Thank you again.
My daughter and I had been re-routed to Denver due to storms in Chicago. We had a stressful day and were exhausted when we arrived at our last minute hotel. Natalie at the front desk was wonderful, cheerful and accommodating. She was there again in the morning and did her best to make us feel special. Thank you Natalie!
A nice cosy place close to the airport. Staff were friendly and welcoming. The room was pretty damn spacious, especially for someone used to the small rooms in France. Breakfast was okay, with not too big a spread. A nice place to crash out after a long flight, especially if you are not spending too much of time in Denver.