The staff is always great (Shirley is so awesome!!) The rooms are spotless and I always look forward to staying there.
Nice staff and nice hotel. No complaints. rooms are very nice and very clean. I liked the layout better compared to other Comfort Suites I've stayed at. Room service is available and is very reasonably priced and service was prompt and polite. Room was clean and comfortable and appeared modern and updated and everything functioned. The the hotel has a courtesy airport shuttle. The hotel has a restaurant and is also adjacent to another restaurant and bar as well as a strip mall with an Aldi grocery store, subway, wendys, gas station, bank with ATM, and a few other stores and fast food within walking distance. Not a bad place and I would definitely go back. Samantha at the front desk is fabulous and one of the best. Stayed again recently as part of a birthday weekend and was all good. No complaints whatsoever. Complimentary breakfast is still being served and is hot. Like the new system where you can text the front desk for anything needed during certain hours
The staff is super nice and understanding. They treat you like you are at home and a part of a family. They are very considerate and they will help you out as much as possible.
This is a clean hotel with a restaurant/bar and is next to another restaurant/bar. Even with COVID restrictions in place we felt comfortable and welcomed by the attentive staff. The hot free breakfast had several items to choose from in addition to toast, cereal, and pastries. The bed was comfortable and the bathroom was clean. The hotel is a short walk to a grocery store and coffee shop. We would stay here again.
I booked on a third party site and there was an issue with my reservation. ALEX he went above and beyond trying to fix our resolution as possible. The second I walked in he greeted me with a smile & a funny remark. He made me feel comfortable and we ended up booking an ADDITIONAL 2 nights!
Nice place and friendly staff. I went for an open amazon job interview and the staff showed me where to go, had the best attitudes and great smiles. If I where traveling I would stay here. Everything was spotless and you could tell everyone puts a lot of pride into working there
This was an amazing hotel. The staff was very nice and I could tell they appreciated having me as a guest. The breakfast was a lot better than I expected too! I was thankful for the shuttle service they provided so we could also get on the subway and not just go to the airport. I am definitely staying here the next time I visit Chicago.
Spacious rooms, however very old furniture. Very noisy. A very common problem with these types of hotels is that the walls are paper thin, i think that hotels should have some type of noise reduction from room to room. I really liked this hotel but the problem was that we could hear people from the out side and rooms next to us. Over all the stay was acceptable compared to other hotels I’ve been to in the past. One strong point of this hotel is that they had very good breakfast, very wide variety of foods. I did not like the house keeping service there, not the best, seen better. Rooms look clean at first glance but it shows later that its not the cleanest.
We really enjoyed our stay here staff was very pleasant. Breakfast was pretty good did not eat at the restaurant but the one next door was good. The rooms were large although a little dated but nothing to bad . Would absolutely stay here again
Stayed at this Comfort Suites hotel on a recent business trip to Chicago. Staff were very pleasant and allowed us to check in early. The rooms and bedding were clean, bathroom was clean however, the rooms and hallways are in need of a renovation, decor looks very dated. They provide adequate services for your needs, wifi was good. Location is out of the way, but you choose this location for proximity to the airport. Hotel shuttle was on time and got me to the airport. It's an average hotel stay, and not really expensive so there is some good value for your money. I would not hesitate to stay here again.