Overall, my 10 day stay at this hotel was incredibly average. While the front desk staff is competent and professional (esp. Paula), the cleaning staff skipped my room numerous times and missed picking up the garbage or making the bed when they did a perfunctory walk-through. The breakfast was a very nice feature and I appreciated the selection of foods provided. Yet I found the clientele that frequent this hotel to be overly loud (ex: inconsiderate construction workers) or country bumpkins experiencing a messy divorce whose shouting matches made it very challenging to sleep at night.
Hotel manager Mario is very gentleman, cooperative and too welcoming interface. But cleaning staff were very worry staff. Reception women staff were good more than men staff. Restaurant was good. Room space was good. Only cleaning staff were worest
Great rooms for their price range. Good location, across the street from a large Asian speciaty market and many small independent restaurants nearby. Also near a large campus for government contracting companies.
My stay at Comfort Suites Chantilly was welcoming and relaxing. Upon entering the lobby I was greeted with a warm and welcoming smile from Paula at the front desk. Paula was personable and made me feel as if I had come across an old friend. I was taking a local getaway and just needed to relax. Paula gave me a great room and recommended a great restaurant for dinner. I thoroughly enjoyed my stay and plan to stay at this location again. Paula is truly an asset to this hotel! Thank you Paula!
Awesome room and breakfast was really good. Staff was really helpful at the hotel as well. Only downside was that the telephone in our room had static on it when we tried to use it. It's only an issue if you are Canadian, which we are, because we needed it to order takeout. The person at the front desk let us use his cellphond to place our order so that was good. Would stay there again.