Thank you to the staff we had a great time after a horrible start. We originally reserved a room at the Hampton inn and suites down the street from. Hampton Inn and suites cancelled our reservation. We were stuck calling hotels in a city that was sold out due to multiple events. Finally called best western after 30minutes of searching and they had a room. Jennifer at the front desk was so helpful. I appreciate the staff and friendliness, unlike the horrible service I received at the Hampton Inn. Thank you again for providing great customer service.
My family and I recently stayed for a few days and our stay was amazing, easy check-in, staff was very nice & friendly. Breakfast was good & simple with eggs, sausage, cereal coffee, milk, juice, toast, muffins, bagels and other items. Our room was clean, plenty of towels the only thing missing was afán In the bathroom. we even got to check in early which was really nice. We enjoyed our stay and will be returning for future stays. Thank you Best Western
They were so helpful at a time when we were lost in Vegas. We were late in town & very tired from driving all day. Best Western Plus was referred to us by a store clerk as excepting animals.
When we called they had a room & gave us directions to get there. The GPS in our phones were not working correctly while our map was not breaking down the directions to locations very well. They were so good to us. The room was excellent, with many amenities included. The breakfast was yummy & got us started for a good day of driving.
Excellent customer service. I will stay there in the future.
We were impressed with how clean the entire place was. The room was beautiful and C L E A N! The breakfast bar was a TEN! We liked the restaurant that was right next door as well. We had a great stay and highly recommend. Thank you! Chris and Dawn L.
Great stay! Stayed here for 4 nights. The front desk associates are super super friendly and outgoing. Don't hesitate to ask any questions. Was told that breakfast was included so i took advantage of it early in the morning. The pool/jacuzzi area was clean and water was clean as well. When I needed something, i called the desk and all was good. Rooms were amazingly clean and bug free! That's a real hotel. There was a coffee machine, microwave, and a mini fridge provided for me. The TV channels were great while I just watched cartoons :)
Bathroom was clean and stocked well with toiletries too, no mold or any unwanted stains anywhere. Though it could be brighter, it was all clean and great. Never thought I'd love this place that much! Everyone is so nice, keep up the good staff!!! Will be back soon!