I arrived 1.5 hrs before my departure time and nobody was in office. A sign says to call a number and after 15-20 minutes wait time somebody comes to drop you off in the terminal. The parking was almost empty and it seemed they have been negatively affected by COVID 19. After 10 minutes, I got someone on phone and ask me more time to wait. I feel, I could miss my flight because I didn’t expect such wait time to park my car based on my past experience with this company. Finally, an agent showed up and forced me to leave their property arguing that "you have to be patient". I ended up with the other parking company which cost me $150. I cannot see any alignment between their promotional email and services they provide.
Disastrously unprofessional service. Use at your own risk. You will be held responsible for this company's mistakes.
I made an online reservation, and nobody was in the office when I arrived. There was a sign saying to call a number and expect a 15-20 minute wait time to have a staff member show up. I was on the phone for 20 minutes trying to get someone to pick up (no one answered my call). There were another two customers in the lot on their phone - we were all waiting around, risking missing our flight. I was forced to use the airport parking, which set me back $220. I called and was told to email "customer service" - I am still waiting for my refund, or any sort of communication back.
Great service! We were very impressed! Dropped off at the airport and picked up right on time by a very pleasant driver. He made the travel experience so much better. Great value!
The best airport parking experience ever. Fast and friendly service. Would recommend to anybody. When we arrived at the parking lot office at 3am, somebody came out immediately and drove us to the departure area just outside our check-in counters in our own car. For pick-up, we called when the plane landed and again when we were outside with all our baggage. We didn't wait more than 10 minutes for the driver to show up with our car. He even helped with our baggage. Keep up this great service Park For U and I will come back to you every time I'm travelling!
Excellent customer service . Easy pickup and drop off because they take the car, drop you off with your car to the airport, then when I arrived, they gave me my car back at the airport. No hassles, no searching for car, nothing. I will definitely repeat. Thanks for both drivers.
Just please add a big sign at the entrance of your parking lot to ask customers to just come to the front desk. No complaints but we are perfectionists :)
Would recommend this service. I used to always park with Park n Fly but the prices seem to have become astronomical (upwards of $15/day). I used Park For U at the recommendation of a friend and was very impressed with price and promptness of the service.
Drop off was easy, and pick up was prompt.
Of course its also nice to be welcomed into a warm vehicle during cold Canadian winter.
Would 100% recommend!
I used this service for a short business trip. The location is convenient to get to for the initial pick up of the driver. They're very courteous and helped me unload and load my luggage at the airport. I took advantage of the detailing service as well and it is top notch, clean on a microscopic level. I will use this service again for sure!
The parking service was flawless both on our departure and arrival. When we dropped off the car a valet was assigned to us in less than 2 minutes, he drove us to the airport and after 1/2 hr I got confirmation via email that our car got parked safely and securely - what peace of mind for our vacation! Upon our return, we called twice, as instructed - once when the plane landed and once after we picked up our lugages - our car was at the exit in exactly 7 minutes ( we arrived after midnight so no traffic). Both drivers helped us with our luggage. The car was in the same condition as when we left it. I will definitely use the Park For U for our trips in the future.
Very convenient! We appreciated getting picked up in our own car, already warmed up and ready to go. No waiting around in the cold for a bus to show up. Great service!
It would be nice if they could have charged our EV while we were gone.
First time using this service. Price was great. We picked up a driver at your location who drove us to the terminal. Unfortunately we had to get our own luggage out of the car and 2 of us are seniors with back problems.
We were promptly picked up on return and the the driver loaded all the luggage for us. Nice! However, every mirror on the car was pointing away from the car and up in the air. The seat was pushed all the way back the radio presets had been deleted. The steering wheel was adjusted to the max and was impossible to drive until we stopped and readjusted everything. While this should have been an excellent service
UPDATE - the owner has reached out to me and I’m looking forward to giving this company another go. With so many excellent reviews, I’m not giving up yet. Thank you for contacting me personally.
My first experience was excellent! Great to have my WARM car pick me and my wife up at Terminal 3. Only waited 5 mins. after second call. All snow cleared from windows. Great job. Have already booked again for next trip..
Very convenient having driver dropped me off at the airport and pick me up at my return. Car was parked inside the whole time so it's away from the element. The driver was courteous. The fee was reasonable. A reminder for Tesla or other EV owners, they'd leave the key inside and car unlocked so the car would not turned off totally. It doesn't hurt the car except it'd deplete the battery quicker. In my situation I was out for eleven days and battery dropped from 160 miles to 50 miles six days later. I sent an email to them requesting the car to be plugged in. They made it happened within a few hours. Even though it's level 1 @ 4 miles an hour, my car was well charged up at my return. That was a big relief. I would definitely use them again.
Excellent 1st class service! Driver to and from airport was nice. Very convenient as they drop you at your terminal and upon returning they advise you at what post they will be at and you hop into your warm car! Dispatch was also friendly and helpful. Second time using it and plan on using it again for ALL my future trips!
This is the second time that we have used their services. Service was great. No need to stand outside waiting for a shuttle with all the luggage. Drive up to their office, your driver gets in and drops you off at the airport. No need to drag winter coats around. On your return, you call them and they are waiting for you at arrivals with your car all warmed up. Drop the driver off and away you go. Would definitely recommend Park For U. Rates are very competitive.
We had an amazing experience with park for you. They had quick service and they were on time. They dropped off the car as soon as we arrived to the outside gate. I would recommend it to others and would definitely use it again! Thank you Park For You!
I have used this service on multiple occasions. First started using it when we were going on family vacations; cannot beat the convenience. Drop-offs and pick-ups have been equally easy.
We realized the real value one time when we were rushing to get to the airport, but there were 3 other cars in front of us waiting for their turn. We were panicking. However, one of the owners was there and he immediately came over and said that he will drive us to the airport - simply amazing customer service.
On 3 occasions, i have gotten my car washed as well. Cant beat the luxury and convenience of coming back from your vacation and being picked up in your own car - now cleaner!
Have been using them every single I travel. Would highly recommend.
My experience was very good. Drivers were helpful and eager to work. I fly frequently and I have been using park and fly for years, but this service is much better, more convenient and cheaper. You park at their office, they drive your car to the airport and meet you on arrival with your car. you only unload/load your luggage's once. The concept is easy. My wife and kids love it too. I will definitely be using them in the future.
Great price, great service. Such an easy way to park n fly without shuttle buses and the price was cheaper! You bring your car to them, they drop you off at the airport and pick you up. Will definitely be using going forward. We have used this service twice now and love it.
The Park For U Parking Service was extremely useful and cost effective compared to the traditional parking/shuttle service. Their parking lot/office was close to Toronto Airport. We had reserved in advanced and a driver dropped us off at the airport (in our car) within 10 minutes of our arrival at their office (so we didn't have to deal with luggage until being dropped off at the airport). We paid for an extra service to have our car pick us up at the airport when we returned and it worked perfectly. We called their office and the driver picked us up at the airport (with our car) within 10 minutes of our call. This parking service was fantastic and I would definitely recommend it for anyone (especially those flying overseas).
Good price. Very close to the Pearson airport. The drivers are respectful and professional. The ladies at the counter are very nice and efficient. Waiting time was 25 minutes when we dropped off the car and 15 minutes when we were picked up. Will recommend to our friends and family and will definitely use again.
Great experience! Nice drivers, wait time was minimal and super easy check in and check out!
I was also impressed it was open 24 hours. We had a super early morning flight departing and a late flight on arrivals. But no issues checking in or out.
Excellent and affordable service. The idea was strange at first of someone else driving our car, but coming out of baggage claim and getting right into your own car after a long flight is great! No shuttles or dragging your luggage around. Both ways the drop off and pick up were very fast and the drivers were very nice. Highly recommended!!
This is the second time I use this service again. It was great. The first time it was very early in the morning so I had to be at the Airport at 6am and it only takes 15 in from the time to get there with your car until you make it to airport. great. coming back they give a call whenever you plane is scheduled to land and they confirm is you are ready to get picked up. The second time was the same. Great service and cheaper than any other parking.
This was the 2nd time we used this service and was a great experience again! We had a very early morning flight and worried maybe they wouldn't be there but before we even got close to their place of business we received a phone call from them confirming our arrival. This gave us great piece of mind. Very courteous and polite driver. The system to pick us up after our trip at the airport is very efficient and we did not have to wait at all. Our driver even had his own way back to their office and we were able to just go home. We will definitely use this service again!!
Great experience. I was travelling alone with my 2 & 3 year old.. I was nervous about having to park at the airport and catch the shuttle to the terminal with 2 kids, stroller, car seats and suitcases.. they made it so easy.. and the price for this service was cheaper than paying for parking at the airport. The drivers were very friendly and helpful. I would 100% recommend.
WARNING DO NOT USE THIS SERVICE!!!
I'VE USED THIS SERVICE ON 4 OCCASIONS FIRST TIME THEY USED MY CREDIT INFORMATION AND RAN UP MY MASTERCARD SECOND TIME THEY STOLE MY TIMMIES GIFT CARDS THIRD TIME STOLE MY SUNGLASSES AND THE 4TH TIME DAMAGED MY CAR. MORE THAN LIKELY THEY TOOK MY CAR ON JOY RIDES ALL 4 TIMES. THE DRIVERS CAN'T DRIVE AND ARE THE THIEVES THEMSELVES NO MATTER HOW NICE YOU ARE AND TIP THEM THEY WILL ROB YOU BLIND! THE MANAGER PAUL IS A LIAR. THE DRIVERS WILL TAKE YOUR CAR ON JOY RIDES!!PLEASE DO NOT TRUST THESE PEOPLE THEY ARE LIARS. THEY WILL NOT RECTIFY THE PROBLEM.
I used this service in Oct and they scratched my truck and didnt wash it, which I paid extra to do. After 2 weeks of no communication or answers I left a review. That got their attention and they offered to fix the truck. I went on a cruise last week so left the truck with them to be fixed which they guaranteed would be done. No surprise, when they picked us up at the airport there was my dirty truck, scratch and all...maybe more damage but it's been raining so I cant tell yet. The driver took a pic to report it to his manager....3 days later I have not heard from them. I will go back to taking a taxi to the airport from now on. Great price and the pick up and drop off are fast but if you have a newer vehicle or care about your paint job DONT DO IT!!!
Very disturb from parking here, I had stored my corvette here late November to February 26th and the condition of my vehicle was horrible it was stored indoors! vehicle was full of dust/dirt! They say it’s an indoor storage with a horrible temperature, can’t trust parking at this place ever again! Customer experience is the worst part they were using customer vehicles to boost my corvette not one car but tried a few cars which showed how much care they actually have for others vehicles! I definitely do not recommend this place to anyone! Especially with exotic/luxury cars there very unorganized. Not even refundable if you decide to leave earlier for whatever reason you need your vehicle (even if your paying for month of) 👎🏻👎🏻👎🏻