Super clean and modern with a friendly staff. Large Courtyard around swimming pool with gas fireplace. Coffee bar available in morning starting at 6. Restaurant and bar located in the lobby with extremely friendly and knowledgeable bartender named Taylor. I look forward to having dinner there every night as it was super convenient and she was awesome to hang out with. I was extremely happy with my stay and I'm sure you will be to
Amazing location right beside the airport. I stayed here just the night my flight came in and the night before my flight left Reno and they let me check a bag in the meantime, but on the way out they told me they don't usually do that. It was very important for me that they checked a bag for me!
Nice rooms but lobby & hallways a bit dated. Do allow pets which is a nice touch! Located across from the Reno International Airport which can be convenient.
Absolutely beautiful place and the room was excellent very clean we really enjoyed ourselves there. The pool area was beautiful as the leaves start turning different colors the grounds were kept up really nice. Also the shuttle to downtown was awesome
Room was decently priced it was clean looked nice. The staff exceptionally nice and informative of how to get places and things to do. Didn't rate higher based on price alone.
I've stayed at this hotel many times and have never had problems. The rooms are always clean and tidy and the staff is always polite and professional. I only left one star off because of the slow service at the restaurant. It is not the waitress' fault at all as she is the waitress/cashier/bus person, etc. She works hard and needs help! Overall, this is a great place to stay!
Clean...nice staff...yes the breakfast at restaurant was good. Enjoyed our stay. Good location..quick on off freeway.
Right across from airport. I never heard a plane. Will be back.
The reason for the sub standard review is The bar tender Maria. She is horrible. She will not give you the 15% discount for food when you are staying at the hotel. She won’t let you watch football in the bar or if pressured to do so on the small tv she won’t let you listen to it. She’s watching her own show on the big screen and listening to her own music loudly. If you play the juke box she will turn it off, even though you put money in it. Management had been made aware of her service, attitude, and behavior to no avail. I would highly suggest going else where when she is working.
However, the rooms are Clean and quite when it faces the courtyard. Room keys seem to fail a lot.
We always eat here. The food is good and the prices are not bad. It is definitely a hidden gem for a quick, easy meal. Also if you are looking to get out of the office to work. Not a bad place to go
Have to admit I was surprised an airport hotel could be so quiet and nice. The rooms were lovely and the gas fireplace in the room an unexpected nice touch. Breakfast was slow service, but with only one person working the restaurant and coffee bar what can you expect. Maybe more staff is in order? The bartender was also very pleasant serving food and drinks. I’d go back, and not only because I had too (you can literally walk across the street to the airport).