Room was extremely humid (although cool) and smelled horribly of mildew. So much so that I requested a different room, which didn’t smell quite so bad, but was again horribly humid.
We arrived to check in and the rooms smelled so bad that we could not stay there. We tried 6 different rooms. They refused to give us a full refund claiming we were outside of the 24 hr cancellation requirement.
Went to KC for a meeting for work. But had decided before going that my husband would go and we would stay a couple days. We paid online through Agoda 4 days prior to our stay. Got there and the parking lot was pretty full but was able to find a spot. There was a large group of men sitting outside the main entrance. Asked the lady at the desk what was going on, she said they live there and it's pain by their construction employer. Mm ok. Upon checkin, we were asked to pay an additional $40 deposit that we would get back after checkout (which we have not). We reserved a king bed room as we have a king at home and sleep comfortably together on it. Got to our room, started unpacking when we heard the smoke detector chirp. Called the front desk to have the battery changed so we could sleep. She said she would have to move us to another room. We were only able to be moved to a 2 double bed room. ☹️. It was just ok. There was mildew in the shower and the shower floor was slick and it did not drain well. By the time your shower was done, there was water up to your ankles. Then there's the beds... We reserved king for a reason. We tried sleeping in a double together.. nope.. kept smacking each other when we rolled. So we had to sleep in seperate beds. Was weird. Then the morning of checkout.. we were rudely awakened by someone pounding on the door at 638am. They were told the wrong room by the front desk. Other than that... It was ok. Now I'm trying to figure out why my bank account says money paid to hotel again today as a recurring payment. WTF?? That's why they get 1 freaking star..
Served it's purpose. Wanted a cheap place to stay in the area and that's exactly what I got. Paid for 2 queens and got 2 full size. Next time I will just pay the extra $ and stay somewhere nicer. Beds were uncomfortable and the outside noise was extremely loud. Again, I wanted a cheap place to stay and that's what I got; you get what you pay for.
Excellent service at an affordable rate. The rooms were very comfortable and it was quiet and peaceful. The staff was friendly and helpful. Great location with easy walking access to restaurants and activities. I would gladly recommend this location to friends and family!