the agent behind the counter was very nice. when I approached the desk, I had asked if she had a room with two beds. she said that they were completely full... which was understandable.
the room key would not work after three trips back and forth from the room and front desk. finally, the maintenance guy confirmed that the lock was not working.
so... the front desk agent put me in a room with two beds, that hadn’t been available fifteen minutes earlier.
We enjoyed our stay here. Complimentary happy hour was nice. Laundry facilities were a little pricey and the place is kind of tricky to get to. Also a lot of construction going on while we were there in Sep 2019.
We enjoyed our stay here. Complimentary happy hour was nice. Laundry facilities were a little pricey a and the place is kind of tricky to get to. Also a lot of construction going on while we were there in Sep 2019.
I stayed here recently and must say that every single staff member I met was outstanding.
A+ Customer Service. The front desk is a demanding communication hub where I seen calm & courteous professionalism the entire time.
We stayed here for a very early flight the next morning. Very close to airport. The very nice lady at the front desk (with fresh baked cookies) said they have a free shuttle and could leave our vehicle here while gone on cruise for free. Choose not too and ended up paying $104 for garage parking at Airport. Should of took her recommendation. Nice accomendations.
The hotel was nice. The company could have been better
Great facility. The rooms are large with a living room, kitchen, and small dining area. The staff cannot be beat; they are the best!
Great suites! Clean rooms! Shuttle service to Kentucky Kingdom and the expo center and airport. Good food for breakfast everyday.
Very nice staff. Conveniently located near the airport. Not much by way of food near by. There was a very foul smell in the hallways as well as my room. It smelled a lot like a cat had sprayed. Nice kitchenette with a full size fridge.