Would have given 5 stars if included breakfast had been available
Front desk clerk was very friendly and compassionate due to the circumstances of dealing with the death of my mother thank you so much for your care and concern had a great day room was great cudos 2 u Becka
You were so awesome!!!👍👍🤗🤗👍🆙👍🆙
The hotel is very close to the airport. The staff was fine. Made it easy to check In and out. I would not recommend staying here unless you’re really want to save money. The rooms we decently clean, except the shower. Very dingy and a lot of white build up on the shower head and faucet. The hotel gives a creepy feel and smells bad - maybe cigs? I ended up changing my flight to leave a day early bc I was so uncomfortable.
My husband and I are hard working Americia truck drivers and when I made a reservation I asked for an early check in. They told me to call in the morning of my arrival. When I called to see if they would be willing to allow us to check in 5 hours early they said they would have to charge me $30 for a early check in. We would be checking out at 6am so no way was I going to pay $30 extra. No other hotel anywhere in the country has Ever asked to charge for early check in, they offer it as a courtesy to their valued customers.
I called back and canceled our reservation and booked us into the Comfort Inn. Thanks for nothing Ramada.
Friendly and very helpful staff. Room made up every day. Excellent breakfast.
Not what I expected from an average 3 star hotel. Received awesome customer service from Tarra during check in. One place that actually don’t smell like cigarettes all over the place. The actual room smells amazing with great decorations. Very clean!
I travel a lot for work and have experienced all kinds of hotels and their customer services. I am not the type to write reviews but it caught me off guard so I had to. Will definitely book again
I tried to use their shuttle service. The driver who dropped me off was very friendly and told me exactly where to go and came back when to call. I called when I landed on my return and told them I had landed. I went down got my bags. I looked and it had been 19 minutes since I called. There was no shuttle. I called and they said the driver had come and gone and they would not come back. I just wish the staff would have showed some level of concern. Instead they just said to call a cab.
This location is near a lot of night life entertainment. So be prepared for loud guest all night.
On a Great note. The employees staffed are very kind and friendly. Big thank you goes to Becky she was very professional .
Me and the family love this place several times a year we get the same room never no problem 👍
The room I was in was in disrepair and needed a deep clean, the first thing i noticed was the shower knob that directs the flow from the tub up to the shower was missing so i couldn't shower. The second was there were dead cockroaches along the wall that must have been poisoned, but hadn't been vacuumed up. I have been is some terrible run down hotels that deserve a 1 star or less, this was not on that level but it was still unpleasant
Do not stay here. The hotel is disgusting, the people are disgusting, my shower is not draining, towels covered in hair, and I just found two identifiable bugs fighting in the bathroom sink. The only thing I want to do is get back home as fast as I can, shower while sobbing in the fetal position as my clothes burn in a trash can next to me.
Front desk was friendly and helpful. Maurice, the shuttle driver was extremely helpful and friendly. He made our trip more enjoyable by helping us out with dining choices.
Service was FINE, the room was COMFORTABLE and
WELL KEPT. I was surprised and satisfied as for the quality per price ratio.
All over : AFFORDABLE,
WELCOMING and CONVENIENT.
Front Desk staff is so great. Much love to Tara, Katelynn and Becky always ready to make your stay great!! See ya in April.
The hotel had overly strong air fresheners, the walls need some patching and a new paint job, the furniture in the room was worn, and the walk to a local restaurant was riddled with trash. It's not a terrible neighborhood, but not a great one either. I stayed here because I was travelling alone without my family and wanted something inexpensive close to Dallas Love airport.
The hotel was clean, rooms big and comfortably furnished. Staff were friendly and helpful. It is a large hotel with many rooms very reasonably priced. A couple of things need improvement: Bathtub drain needed repair, no hot water for morning shower and we had requested a wake up call for 4 AM that we did not get.
We pre paid a booking at this hotel only for them to state upon check in that we had not paid. Despite proving it was indeed paid for they still refused to check us in! We had to find another hotel. They are now refusing to refund any money paid Despite it been proven we paid.
Very poor service.
My boyfriend and I had to book a room last minute on Thanksgiving (a few hours prior to our check in and stay). We were exhausted and cranky. Our first experience at the hotel was with Ms. Ana who was working the front desk. She was WONDERFUL!! Her outstanding customer service and willingness to go above and beyond gave us an amazing first impression that put us at ease and instantly made us grateful the hotel had accepted our late reservation. Ana made sure we had everything we needed before we went to our room and got great sleep. The hotel was in some need of work but was CLEAN, comfortable and affordable - the things that mattered most to us. We will stay here again because of the staff. This is the place for you if you value a safe and clean environment that is budget friendly. Thank you Ana!
Clean rooms. Quiet sleep. And easy access to where I needed to be!. The staff was amazing as well.
When I first read the reviews a few months back I'll admit I was a bit skeptical. I'm sure glad I didnt listen. I hope the front desk ladies get to read this. Everyone is going to find something to rant about whether it be motel 6 or the Ritz. A lot of these bad reviews are bogus. I'm a strong believer in giving respect and receiving it. If you come in with a bad attitude what do you expect fellas? You young ladies are doing a wonderful job. Everyone I have encountered at the front desk has gone the extra mile for me and I wish I could do more for you young ladies than just a good review. The Manager on duty Kate is what she prefers, is a fresh cup of the finest coffee in the morning. She has this beautiful bubbly personality and this sophisticated demeanor that is so hard to find nowadays anywhere. Anytime I walk in she has this big smile on her face and I have witnessed firsthand the type of riffraff she has to deal with. That young lady is the true definition of hospitality. Her business card has a special place in my old wallet. I thank all of Ramada for their hospitality. Please be considerate of these young ladies. I know for a fact they do their best and will go the extra mile for you just as they have done for me. Be courteous to these young ladies fellas that's the least they deserve
Don't let the Ramada or the Wyndham name fool you. You will find an unusually low rate here. There is a reason for that. I have pics posted.
It's a place to sleep, but still felt dirty. I actually felt cleaner NOT user their shower.
It is what it is, but I'll never stay there nor book my clients there again.
I think Ive rated porr because I have always expected better out of Wyndham.
I should have known by the decent price that it wasn't going to be up to their normal standards.
This location was 'slightly' better than a no-name roadside motel.
With that said, it was near airport and provided a shuttle.
Place is not clean. Slept in my clothes and figured not showering would make me feel better than their shower.
Will try to post pics.
1 because 0 was not an option. The clerk would not let us in because we did not have a key. We would not have a key because we hadn't checked in yet. After that battle, the clerk lets us know that there are fees for our reservation that were undisclosed to us. My husband and I step away to call the booking site and the clerk says we must make our call OUTSIDE, in Texas, in August. REALLY?! She calls security and tells them we're not staying at the hotel and to remove us from the premesis. Mind you, WE'VE ALREADY PAID. Security had us, PAID guest, removed from the hotel. And they don't want to issue a refund. Shame on them! Thieves. We were conned out of our money.
Clean room, good price, great customer service. Good breakfast, beds were very comfortable. Over all I would definitely stay here again. My only complaint is I would have liked to have half and half for my coffee.
The room was disgusting. There was black mold in the bathroom, the bedspread had cigarette burns, the shower leaked, stains all over the carpets, the smell was awful. Our flight was canceled due to weather and this was the only hotel that was close by that wasn’t booked. Staff was not friendly. Now that I see the other reviews, I see that this is an on going problem. The company responds to the reviews but seems like nothing has ever been resolved. This hotel was disgusting and completely unexceptable. The whole thing needs to be completely redone. I have never in my life seen a hotel room that was this bad.
Great price for an excellent stay and good nights rest. Anytime I have ever had any noise complaints front desk is right on top of it. They are also renovating rooms and I am very excited to come back and stay in one! Exceptional staff! Beautiful smiles and conversation. All around amazing experience!
Ramada Inn is an amazing hotel with exceptional staff. Very nice big pool that goes to 8ft! There is a grill as well. Located right off a major highway that is not far away from anywhere you may need to go. Guests are definitely treated like family. Great spot for a weekend getaway or if you need a good night's rest 🙂