I parked at this garage and they didn't mention that they closed even though the hours on google say 24/7 which is bs. Now I have to come back tomorrow to pick up my car don't use this place.
How does it feel to nearly have your car stolen in front of you? Happened to someone who posted this incident on Facebook. If you park here, be really careful as it could have been an inside job.
Staff here are very rude...
Parking for Mulan Restaurant. Called the restaurant and asked them about parking, told us the location and said yes free. But when validating before we left the restaurant staff that validated says you'll be paying $5. The sign says free for 3 hrs but the guy that works at the parking garage says go to the machine when we came to pick up the car. The machine has us pay $5 rather than the amount for 3 hours ($11) so at least it was relatively cheaper. False advertising please update your signs.
Parking spot doesn’t have a phone number I was left out and had to wait in the street until the open in the morning
NEVER AGAIN!!! The garage itself does not provide a phone number so all communications regarding the shuttle or any questions one may have go through the Hyett hotel. I had an 8am flight from LaGuardia and I had to catch the 6am shuttle that is provided by the Hyett. I got to the parking at 545am but it was closed and only opened at 6am. The shuttle comes only every hour nd luckily we were able o catch it. The Hyett people are rude and not helpful so you feel at lost since you cannot communicate with the garage directly. When we got back, I called to the Hyett to get the shuttle. They kept telling us that the driver was in traffic even tough it is 10 minutes away by car. They lied to us and the shuttle never showed up, we had to take an uber. What annoyed me the most was that we were not able to communicate with the garage and deal with the rude Hyett staff. Also, once I got to the garage, I had to wait an additional 10 minutes for my car since it was not ready. When I complained to one of the attendants about the ordeal, he told me that the Hyett does that all the time and many people complained and that I should contact the manger and he will refund my Uber costs. I did email the manager a few times but all my emails were ignored. Also, I could not understand why the parking place did not have their own shuttle and has to relay on the Hyett. Very disappointing!!!