Stayed overnight before flight, Ms D was awesome and so nice! Helped us get a good parking spot up front for us to leave our car for a week. Shuttle to airport was great. A week later returned late to stay overnight again before heading home. Noticed my car was Missing the License plates. Mentioned to night clerk and she said she didn't have access to camera that a manager would be in in the morning it was midnight so understood. Slept, woke up to a toilet leaking in bathroom, went to desk and had to wait for awhile to get help. The lady was very rude and acted up set I was even there. Said no manger would be in that day. I know they can't get my plate back but some care would be nice. I Wouldn't feel safe about parking here again.
When I walked in, I could already tell it wasn't clean. There was dust in a lot of places. The showers were dirty and had dirt in them. The beds were very loud. The walls were chipped. I didnt even really want to stay the night there. It wasn't the worst hotel, but definitely not good. Overall, I had a bad experience. Won't be back unless they change some things around there. I do not recommend.
Booked the room for 2 nights, Sunday and Monday. Monday I flew out, ooh and no shuttle, arrived back Monday night, my room had all my belongs taken by the hotel staff. I was able to recover a few items but still above 100.00 worth still missing. Hotel manager thought by refunding one night was sufficient recovery of my stuff or its value. He was rude, and didn't care that my belongings were gone or that I felt violated. So far Choice Hotel has not resolved the issue. Would never recommend this hotel as they obviously don't value a persons privacy or belongings.
Arguably the best cheap hotel located near the st.louis airport. The room was clean; at this time of pandemic I made sure to pull out the comforter and sheets to make sure they were clean and washed properly. The hotel provided great service and internet connection was decent. I am go glad I booked this hotel to save me some money, also everyone at this hotel was helped and made sure my stay was perfect without any problems. Next year I am visiting st.louis again and I plan to stay at this Quality Inn again.
Ms Dee at the front desk went ABOVE AND BEYOND her call of duty for us. My husband just had surgery and was unable to go to the lobby each day to renew the reservation as we didn't know how long we were going to have to stay. Ms Dee came to our room twice each day just to check on him and ask if he needed anything. And she brought us new room keys as well. She is a true example of hospitality. Her vibrant and bubbly energy lit up the room when she greeted us at the door. Room was clean, housekeeping was super friendly and efficient.
Quiet place for anyone needing a good nights sleep. The bed was comfy, sheet were soft, and the AC was perfect.
We will definitely stay here again.
Rooms smell horrible as well as the walkways. You walk through the hallways and all you smell is weed. Overall conditioning of the rooms are poor quality. Lock to the room, you have to kick the door just to open it. There were cracks in the plaster. Paint touch up`s on the ceiling didn't even match.
I am completely dissatisfied with all aspects of my stay. I would not recommend this facility to anyone else. And would never stay there again