Generally good service along with good breakfast but the rooms are very run down. For the price expected something better. The building should have undergone renovation years ago.
Stayed here before our flight home, after a visit to Niagara Falls The hotel room was clean and the bed was pretty comfortable. The room had a high ceiling and felt very spacious. The bath room was small but somewhat updated and clean. No elevator but that wasn’t an issue for us. The staff was very friendly and helpful. The location is ideal for the airport.
Their model pictures looked great but the room that we got assigned had dirty carpets, no cable, sheets with stains, walls & fixtures outdated and shaky. Not my ideal room when I think of Choice Hotel chain. Pretty disappointed in that front.
But here are some good aspects as well. The room guest crowd are pretty decent and this is certainly not your you-know-what-type of a hotel. Safe for families. Breakfast was decent, not the best. Friendly staff. Location is great for who need access.
But I shouldn't have paid this premium for this hotel when I did not get that experience.
Rooms were nice & clean. Although rooms didn't have little refrigerator and microwave but it due able. Breakfast was nice & room service was okay. I guess this motel is close by airport so it seems always busy. All the rooms are on bottom floor. The best thing about Choice hotels are they give free continental hot breakfast as per not like other big franchise (i.e. Hilton's & Marriott) have expensive breakfast with same old standards. I would always suggest and get choice hotels with all amenities and free good amount of breakfast.
Worst customer service for any hotel. Non-smoking rooms smelled like fresh cigarette smoke. Door to the outside could not be locked. We realized that later in the night. Front desk knew about it and did not tell us. Their solution was to make us move to a different room at midnight. Never again at this place. Low cost is important, but some sense of dignity is more important than a few dollars.