We picked our car up before dawn. On the way home we noticed a large crack an abrasion on our gage lens. Can' imagine how that got there unless someone was sleeping in the car an stuck their foot in the dash. Upon arriving home we also found a door ding which was not there before and a cornering light knocked out with abrasions around the hole. We contacted PARKNJET by phone at least 6 times and on the last call were advised that we should contact the manager by email on the web site, which we did on 2 occasions with no response. Damage over $1000. We will be pursuing other avenues to recoup damages.
Service was great, using to airport. We called to get picked up and 2 other buses were already waiting there for use so we were able to quickly get to our car and head home.
We were extremely upset with how this company handled an issue with our vehicle. When we arrived to pick up our car after our trip, we had a large crack in our windshield. After telling us there wasn't much he could do, and taking our money for the time we had parked there, the attendant reluctantly took pictures and assured us he would have the owner contact us the next day, after reviewing any video footage they might have that could explain what happened. That was three weeks ago, and we still haven't heard anything from Park N Jet. I tried contacting them and they have never responded. With so many options near O'Hare, you might want to think about taking your business somewhere else.
Don’t waste $200 parking at the airport. These guys are extremely professional, take you to the airport, and even pick you up when you get back. Not to mention that when they bring you back to the lot, your car is washed and warmed up ready to go. Will always use these guys.
Left my car at this parking two separate weekends in February. I can honestly say that the service was great. I never had to wait for them to pick me up at the airport and my car was ready when I got back. One of the weekends was snowing and they cleaned the snow out. The drivers were nice and respectful. I would definitely reserve with them again.