Nice experience but a little trouble finding the check in tent on arrival. There are signs to direct but they aren't too obvious. Upon finding the tent the staff were courteous, handled the luggage and quick to get us on a bus. The return was just as smooth. The driver was waiting for arrivals when we disembarked. Waited a few minutes then went to the parking lot. The only negative is the car sits outside. But, compare their price to that of the airport or cruise terminal. You'll stay at Park By the Ports.
Good experience. The parking was easy to find, staff professional and courteous. Price was the best around. Luggage and passengers were sorted according to cruise and it was a short ride to the port. Luggage then handed off to porters at the cruise terminal. On the return, the van was there when we left the ship. They will wait until the van is full, so don't expect an immediate departure. The only downside was that the lot was unpaved and uncovered so that my car was dust covered upon return. Not that big of a deal, just be aware. Overall recommended.
Second time we used this company. Both times were 5 star. However this past experience was outstanding! Why ? Because we left our passenger window down as we skipped off to a 10 day cruise. The attendants were kind enough to protect the car with a tarp. It wasn’t 100% but it was darn close. They prevented a disaster from happening with the daily Florida rain and showers. Kuddos to the staff!!! Purchasing the ticket was also so very easy. Anyone can go on line or call and they will hook you up.. vans are nice clean and new. The driver is friendly and helpful with luggage. Highly recommend.
My experience with park by the ports. Was amazing. This is a great company, they have amazing customer service. Employees are very helpful and friendly and they get the job done. If your looking for a safe place to leave your car while you enjoy a nice vacation with your family. This is the place for you, park by the ports offers great prices and great services.
We recently parked our vehicle at Park by the Ports for our cruise. I was immediately drawn to the low cost, as compared to other parking lots. They also have great reviews.
The information on the confirmation email is wrong about shuttle times for going to the cruise - so I had to call to confirm that they would in fact be running a shuttle after 9am to the ports - which they do.
Check-in/arrival was super easy. Very friendly and helpful staff unloaded us right by the shuttle while my husband parked the van and we were off to the port. It’s a short ride and we were really impressed that we were dropped right at our cruise terminal rather than just a central location for all the different cruise lines. It was super easy!
Upon return, we did have to wait 25 minutes for the shuttle to pick us up. We saw numerous other shuttles come by while we waited. Not a huge issue but it’s long when you have all your luggage and three little kids just wanting to get moving.
But overall, we are super pleased with them! Corey was our driver both there and back and was super pleasant, kind and helpful! I’d definitely recommend and use again!
It was very busy, but everything was done in an orderly fashion. The drivers were great...helpful, friendly and efficient! When we got back from our cruise we only had to wait a minute or two and the shuttle bus was right there! I have used this company in more than one city in Florida and it has always been great. Will happily use them again.
We had a wonderful experience with Park By The Ports! They are friendly, helpful, on time and you know you are in good hands when you use their service! We also arrived back to their lot after our cruise and our car wouldn’t start. The staff jumped in an immediately tried to help, they were awesome! They were waiting right where they said they would be as we disembarked the ship. I would highly recommend them and they are very affordable. The entire experience was great!
Outstanding experience with Park by the Ports! Easily reserved our spot on their website. Plenty of parking spots available. Very nice lot, fenced in and secure. The staff was wonderful, very friendly and helpful. Transport to the ship was great. They helped to load and unload our bags for us. When we returned, we didn't have to wait very long. Pick up was super easy and transported back to the lot with no issue. Overall great experience and we will ABSOLUTELY use Park by the Ports again in the future. I highly recommend their lot!
One of the best off site parking experiences we had on a recent cruise out of Ft Lauderdale! Checked in at the entrance, they off loaded our luggage, directed us to a parking spot and we were on the shuttle all within minutes. Everyone was so helpful and pleasant. Coming back was even quicker. Didn’t wait long at all at the cruise terminal and wee back at our car within minutes! Will definitely use them again.
We went on a 9 day cruise and parked here. It was easy and fast to park. They had a shuttle pick us up when we returned and the shuttle driver was very nice and loaded and unloaded all our bags. We got back and our car was in the same condition as we left it. We were able to grab our bags from up front and leave. It was great service and good location I will definitely park there again when we go on a cruise out of Fort Lauderdale again.
We have used this service twice now and have not been disappointed. The price for parking is reasonable and easy to book. When you get to the lot, it is easy to check in and park. We like to be able to keep our keys and know that our vehicle is safe. We will definitely be using this service again.
We parked at 528 parking and were shuttled to Port Canaveral. It was a great experience. We arrived and there was a shuttle about ready to leave they got us parked...helped us with our bags and got on right on the shuttle. Our vehicle was secure in the parking area the whole time we were gone and we didn't have any problems. We were told that we would have to call after we got off the ship for the shuttle to come pick us up and when we got off they were already there waiting for us. The drivers were very nice and I will definitely use them again when cruising! Thank you 528 parking!
I highly recommend Park by the Ports because, they were easy to find, had plenty of parking spaces, (no waiting to get your vehicle because of dbl or even triple parking). A nice place outside to sit until loading onto the shuttle bus. The staff knew what they were doing, very professional. And very friendly, loved our shuttle driver! Also, we didn’t have to wait long for the shuttle to pick us up from the cruise port, not like other port rides, where we had to call to let them know we were waiting for them. I will not use any other port service, very satisfied.
Each time we park at Park By The Ports the service is always good. The people are courteous and personable. The Shuttle driver that carried us to the Cruise Pier could have been a little more friendly but not enough to lower the rating. The driver on our return trip from the ship was excellent. We continue to use them each time we need parking and transportation to and from the cruise terminals. They haven't let us down yet!
My first experience with Park By the Port was very good, fast friendly and eager to help. The second time they had a bit of a problem with their lot being filled with water. The fishy thing was that since I had left my vehicle there longer than expected the crew would only let me pay with cash for the extra time my vehicle was there. But it was safe and all intact and the price was fair.