The place, overall, was alright. The food in the hotel was just "okay", the bar served really good drinks. The place was very large, and very difficult to navigate. It appears to be built at a time when round was favored heavily, and finding the entrance was hard for -all- of my Lyft drivers. The gift shop was fantastic, and sold a ton of great merchandise. I bought several items from there and the guy working in it was great to chat with.
We had a room with two queen-size beds. The beds had dips in the middle where one person had been sleeping in the middle extensively. this was a problem when two people tried to sleep in the bed because we both fall into the dip in the middle. The shower door did not meet the floor properly so water from the shower ran out on the bathroom floor. The furniture in the room was nice in particular the chair near the window was comfortable and a nice touch.
So grateful that this Hilton allows pets. We had a very short stay of a few hours and it was a relief to find a Hilton that would accommodate. This is why I'm a Hilton loyal patron.
Decent Hotel, polite and very professional staff. Nice fitness center. WiFi is okay. Rooms are tired and worn, but spacious. The dated and slightly in need of maintenance/renovation facility is countered by an extremely helpful and kind staff.
The Luther Jackson School dance is held there yearly. The food is fantastic as well as the service. In the ten years the Hilton has been super attentive to detail. Great for functions.
Wow. This place is supposed to be a 4 star establishment. The beds are horrendous and old—when you sit on them, you can hear the springs go “ping” before your night of crunchy, restless sleep. The pillows are stiff and formless, as you would expect to find on discount at Walmart. The shower heads are ancient - expect at least 4 minutes to wash the shampoo out of your head. The gym is lacking in appropriate equipment for the volume of guests wishing to use it. The TVs are non-responsive to most remote control commands (changing channels or volume) and appear too be from the ancient era before HDTV. We’ll never come back.
Big room. No fridge or microwave, but they provide a free breakfast and dinner so I was okay with that. The gym is nice. Pool area is sizable. Huge parking lot that's usually packed. Quiet rooms. Attentive staff. Gold members are very well taken care of. Will stay here again.
Asia at the front desk and Sam at the bar help make this a favorite hotel! The bar menu is GREAT - Lamb burger with feta, hot pretzel and hummus/veggie appetizers are good choices. Rooms are clean and comfy, often with microwave and fridge. Free shuttle to the Air and Space museum! Nice Christmas decor. Guaranteed good stay, CHEERS
Good people, kind and fast. Great food. Came with a veterans tour group. Took good care of my dad. Rooms were comfy and the pillows firm. Quiet in our room too. The gym rocks and is clean and well furnished.
While the hotel is a tad dated, the decor and feel is still classy. The staff is also very professional and helpful. While the breakfast does cost (if you’re not high up on their rewards tier), it is definitely worth it and very tasty! I’ve stayed at this hotel quite a few times when in town and I’ve always been able to find a good deal.
Hotel parking lot can be quiet full at times but the place is amazing. Love the complimentary coffee along with quick bites in the lobby area. The beds are comfy with all sorts of pillows. Amazing staff like all Hilton hotels.
Very good hotel with large rooms, only a few minutes away from the airport. They also run a shuttle which is perfect to get a lift to and from the airport. The food offered in the restaurant was of good quality and there was enough choice for vegetarians. They were also able to accommodate as well on request.
I had a wonderful experience here. It is a lovely hotel, the check-in went quickly, my room was spacious and comfortable. I slept very well. I was amazed at how nice the Executive Lounge was. Saiful was amazing, as he was so personable with everyone in the Executive Lounge. The hotel shuttle was a wonderful convenience, as well. I would definitely stay here again!
Great staff, very pretty hotel. Only small issue is that the rooms take awhile to walk to. Getting to or from the conference rooms from your room will take you several minutes. So leaving something behind in your room is not a thing to do, if you are in a hurry.
Wasn't there long, but professional, efficient, friendly staff. Really clean room. Nice landscaping. Clean hallways and elevator. Way more beautiful than merited for a close to an airport hotel. Expensive, but justified, look for a deal!
Today after coming home from our trip, our car had been parked for 7 days. Upon arrival our car would not start. The driver of the shuttle on duty, and the engineer on duty was so friendly and went above and beyond to help us get our car started. The driver of the shuttle made sure our car was okay before we left. Very accommodating and helpful.
I travel a lot and this particular Hilton has the most personable and professional staff around. I wish I could get this level of service everywhere! The hotel, restaurant, and parking are all top notch! I didn't get to use them this time, but the pool, hot tub, and fitness center looked awesome as well. I would 100% stay here again!