We had an excellent stay. To top things off, the customer service from Michelle and house keeping helped our family find an item we had left behind. Our daughter left her teddy bear that she had since birth. House keeping could have easily tossed it. When we had called the next day the staff went above and beyond to help us create a plan to get it back. We are so grateful for the professionalism and kindness of the staff.
We parked here instead of the airport parking. Great rates, super friendly shuttle drivers.
It's a nice place but if you are a light sleeper and need noise to sleep, like myself then good luck. While looking at the reviews people weren't joking about the walls being too thin. If you aren't on the top floor, you can hear the people above you and it's bloody annoying...didn't get a restful sleep while being here. Other than that, it's a decent place.
It's a nice place but if you are a light sleeper and need noise to sleep, like myself then good luck. While looking at the reviews people weren't joking about the walls being too thin. If you aren't on the top floor, you can here the people above you and its bloody annoying...didn't get a restful sleep while being here. Other than that, it's a decent place.
Had an interview there December 20th. Very clean and attractive setting. Liked manager I talked with. Hoping he keeps his word to call me.
Helpful staff, reasonable rates, clean rooms and quiet for the most part if you consider the airport is right across the street.
We had a great night's sleep. Stopped there on our way to Ohio .
Great place to stay, good location of you have a vehicle, not much in walking distance. Internet is usually fast and stable.
This hotel has no insulation between floors. All night we heard people stomping above us. We called the front desk multiple times and nothing was changed. I’ve stayed in hundreds of hotels and none as bad as the loud banging this one had all night long! I will never stay at this hotel again.
Clean, beautiful.suites that are reasonably priced. The people at the desk are gracious and helpful and the rooms are spacious and lovely. Situated very close to the Buffalo airport and easily accessible.
The room is very spacious and service is great . The breakfast options were decent as well and I would recommend this place
Great front desk service. The Caribbean manager made our stay great. Nice hosting people
Stayed here about 1 month ago- Reserved a queen double bed room. When I got there they told me they overbooked and gave me a one bed room w/ a cot. She said, as a courtesy, she would not charge me for the cot, I was livid. Room had someone's used teabag on beside table so they didn't clean it very well either. Would not stay here, this over booking has to stop, she said I was downgraded because I booked thru a 3rd party, didn't have that issue with the other 3 places I stayed during this trip.
First off, the rooms and the breakfast was great. My experience at the front desk as I was checking in, is another story. I was told my online booking may have been overbooked, then had to wait 10 minutes at the desk while the attendant searched for an available room. Inconvenient, at the end though, she supposedly found the exact same room I booked a day earlier, weird.
Good as far as Hampton Inn goes. The lamps had built-in usb sockets which was helpful. It was very quiet considering the proximity to the airport and the highway. The indoor pool was a big hit.