I've parked here twice now. The service to get to the airport both times was very timely and comfortable. Polite drivers. The returns have both been iffy. The first time, we came back at 3 am and had to call. No one answered, thankfully they called us back. The second time was tonight, and I waited an easy 20-25 minutes for a shuttle. Other guests said they were there for about 30. We watched as competitors came in and out frequently to grab their guests.. makes me wish I used them. One company (yellow buses.. the parking spot?) was frequently there, sometimes their buses backed each other up at the airport! No one waiting for Elite really felt like their time was valued, it seems. The only reason I give 3 stars is due to the staff being relatively polite and the price. I probably will not use this lot again, sad to say.. I was hoping this one would be a keeper.
Paid $49.94 for parking for Sunday through Saturday, just to come back and find my car not where I parked it. Them trying to drop us off where I parked it. The driver asking me to hit my alarm button to find my car. Them calling the office to find where it had been moved. Yeah you heard that right MOVED! They moved my car with a tow truck!!!! with out asking permission or anything. After me parking it in a designated parking spot. We have used this lot several times and never had problems, but we will not be back. Nothing like checking your car for damage at 4am in the dark because they have been playing musical cars with a wrecker. Never again!! I should have gotten a refund.
Great experience! Fairly easy to use. The shuttle drivers are very sweet, friendly, and prompt. He was waiting to pick us up when we arrived at the lot. Follow the directions on your receipt for easy pickup at the airport shuttle parking lot. The ride back was full and I had to stand, but it was a fairly short (15 min.) ride. I will use them again for my upcoming trip.
Good Price.....however my car was infested with Ants after 3 days. The shuttle driver picked us up from the airport and announced “if you parked on the gravel you might have an ant problem if you left food in your car”...I didn’t have food in my car so I assumed I was okay...WRONG! When I got to my car there were ants everywhere, inside and out. When I asked The attendant up front she simply said...yeah those are sweet ants, they live in trees” the other attendant chimed in saying “yeah it happened to me before”...she then happily asked for my ticket I pulled when I entered and asked for my form of payment. I guess having ants in your car is normal.....
Driver was really nice. Also lady that checks you out was really nice and helpful. I lost my ticket and she was not rude, very pleasant. Will use them again. Also they were very affordable. We parked there for 9 days and only paid about $82.00