DoubleTree by HIlton Orlando Airport

DoubleTree by HIlton Orlando Airport

Unavailable
1 2 3 4 5
Good
3.3 miles from MCO
5555 Hazeltine National Drive, Orlando, CA, USA

Overview

4.1

Book Cheap DoubleTree by HIlton Orlando Airport Airport Parking near MCO

Address
5555 Hazeltine National Drive, Orlando, CA, USA
Google Map
DoubleTree by HIlton Orlando Airport
1 2 3 4 5
Good
5555 Hazeltine National Drive, Orlando, CA, USA

Amenities

Google Reviews

4.1
Good
1 2 3 4 5
(Based on 1668 reviews)
Casey Cox
1 2 3 4 5
As a loyal Hilton Honors Diamond member, I've grown accustomed to receiving excellent service at any Hilton brand hotel I choose to stay for my work travel. I happened to choose this hotel for its proximity to the airport, as well as Disney World. Upon our arrival, we were greeted just as any other stay - cookies and water are always a plus. Each night during this long weekend, I would stop by the front desk and request a couple waters for the evening after spending exhausting hours at different Disney parks. I was greeted with a smile and they looked up my room, noticed my status - thanked me for my loyalty - and proceeded to hand me two waters. The last night of our stay, my wife stopped by the front desk to request waters as I had to wait for valet to take my car key. She was greeted with an abrupt "no" with no explanation. She asked why and was then given "those are welcome gifts only". So I approached the front desk and explained we were tired from a long weekend and just simply wanted a couple of waters. The attendant then proceeded to give attitude and say "well you should know that those are only welcome gifts, but I'll see what I can do" without even offering to look up my room. She came back with two waters and rudely muttered "have a good one". I took the bag and walked away - by chance, I glanced back and noticed her, along with the manager on duty, mocking us. I walked back and asked "is everything ok? is there a reason you're mocking us?" To which they stated they were "speaking of another situation". I concluded by stating "just wanted to check" and walked away. After calling Hilton Honors Diamond desk to explain what happened, we were told they had called to complain that I was belligerent and cursed out the entire front desk staff. This hotel is full of lazy, incompetent staff that does not put the customer first. They only care for themselves. For this reason, I am switching to Marriott for all work travel needs going forward.
Karol L Davis King
1 2 3 4 5
My Husband and I enjoyed our Weekend getaway. Our room had a balcony overlooking the Atrium. The kipsu was fun to interact with the employees. Breakfast was great too!
Donald Woodward
1 2 3 4 5
Way over promoted. Have to pay to park at the facility which is way to complicated. no definite instructions to do so. Thankfully there was a very pleasant valet that guided me after multiple attempts to gain access. Agent at the desk was social but not friendly. Blamed florida for the excessive fees. Went to the bar to have a drink for a crown and coke was $13.00. Hotel is beautiful. Bartender was awesome. Would i come back.. No.
Ferman Smith
1 2 3 4 5
Absolutely exceptional service. Rooms well kept, beds are comfortable. Excellent staff and a marvelous selection of tasty breakfast to choose from. Would stay here again!
Ad min
1 2 3 4 5
The staff/crew were all incredible, helpful, and friendly. The food is impeccable. Rooms are very clean and cozy. I will return for more delicious cookies.
Monty Stanton
1 2 3 4 5
If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere!



Great hotel. Super Clean public space and rooms for an airport property. Staff friendly and helpful. Best is the shuttle to airport...every 15min and it only takes 5min to get there. Pool with cabanas too. Great place.
Bobby Jay
1 2 3 4 5
Amazing hotel and great staff. Unfortunately I was never emailed the normal Hilton review that usually follows my stay, but I wanted to recognize an exceptional staff member, and her name was Lourdes. I was dealing with some personal transactions which required a notary among other assistance. I was directed by the front desk to Ms. Lourdes who took great care in making sure my needs were met. She was very kind and responsive in getting the job done for me and I can never repay her great service. Thank you Doubletree for having such a great employee available when I needed the help!
Derek Howard
1 2 3 4 5
Great hotel. Super Clean public space and rooms for an airport property. Staff friendly and helpful. Best is the shuttle to airport...every 15min and it only takes 5min to get there. Pool with cabanas too. Great place.
Neil Ayrons
1 2 3 4 5
We arrived after midnight. Our room was ready and welcoming. Definitely a beautiful hotel. Breakfast was really good too. Will be back.
Dacsiria Cruz
1 2 3 4 5
my experience with double tree hotel has always been excellent this located in 5555 Hazeltine National Dr, Orlando, FL. Is one of my favorites from the service provided by all employees since you arrive at the valet parking, front desk, room service, restaurant, breakfast, lounge, housekeeping, everyone is excellent and offer exceptional customer service,

The facility is very nice, room accommodation, very cleanliness, bed and pillows comfortable, nice TV at room. I'm recommend 💯 % to everyone this hotel. I want to thank you everyone working at this facility for their amazing service give to me during my stays every time that I came in.

Sincerely,

Dacsiria Cruz,

Customer 😉
Jason Wornom
1 2 3 4 5
Stayed here while at training with John Deere. Hotel was clean and very well kept. Very inviting lobby and dining areas. The room was clean and comfortable. Will definitely keep on my list of places to stay next time I'm in town.
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