I did not use the hotel, but I parked here for month. It was half the price of the airport lot, but even so, it was a huge mistake.
The main problems here are that (a) the lot is cramped and poorly laid out and (b) snow clearance is inadequate. As a result, I had a lot of trouble finding a spot that was clear enough of snow to get into it. Notably, when I was at the front desk getting some information, a customer was panicking about not being able to get her car out of the snow. Judging by the conditions I saw in the lot (as well as other reviews on here), this outcome happens more than it should.
The owners on here like to respond by saying "Well, we can't fight Mother Nature--we've had a lot of snow." Yet the fact is that it snows a great deal every year in Montreal, and virtually every other parking lot manages to clear the snow. They do this, I would imagine, by having adequate clearance between rows of cars and by paying for good snow removal.
The front desk of the hotel was disorganized and chaotic, and the lot itself was not well differentiated from neighboring parking. All of this added to the time it took me to park.
In addition, it should be noted that the hotel is not close to the airport like Park N Fly, so you can count on it taking you a longer time to get to the airport, even assuming that their shuttle is working well.
We also had the displeasure of parking there while we took a trip abroad. When we returned, it took us over an hour to shovel our way out. The cars were way to tightly packed, the road ways were icy, and there was a mountain of snow right next to our truck. We were lucky, compared to the couple two rows behind us. They came home to their passenger window smashed out, due to the snow being pushed against it. My advice, pay the extra and park at a better maintained parking lot
Be very careful if parking at the Baymont in the winter. The parking lot is small and cars are packed in very tightly. The roadways are not well maintained and salted. After a month in the lot, I returned to my car and while I expected some digging, I had to work very very hard to get my car out of its spot. Snow had been piled high all around the wheels and bumpers, the hotel has one inadequate shovel and little salt and no staff came to assist. This hotel is the definition of you get what you pay for. The rooms have paper thin walls, they’re clean but uncomfortable with no natural light; and the parking lot is totally self serve and rough. It’s basic folks and in the summer it wouldn’t be much of a problem. However in winter, be warned. It’s hell getting your car out and if you have mobility issues it would be even worse.
They extended the hotel at some point so some of the rooms have windows that lead into the hallway... very strange. Property not maintained and not close to any main parts of Montreal. We ended up leaving because we didn't feel comfortable at all and were going to have to pay $50 a day for taxis in and out of the city. Staff were understanding and gave us a refund. I normally don't give one star reviews but I really felt lied to when I arrived at this property.
A reasonable hotel at an affordable price. Very friendly service. 24 he shuttle to the airport.Perfect if you're flying out of Dorval.
You can tell it’s a cheaper hotel when you get on the airport shuttle - a bit grungy. The hotel itself is actually quite clean, but somewhat dated. Some updates have been done. Beds are okay. Things like the security lock broken on the hotel door and the room numbers falling off some guest rooms make it seem worse than it really is. I wouldn’t mind staying here again by myself for a night, but not a place i would want to bring my wife or daughter.
Functional hotel, not fancy, but practical.
Reasonable rates. Our group of 12 was accommodated with different room arrangements. (For example, we needed 2 rooms each with 2 twin beds, rather than Queen size.) Breakfast was included, which was very helpful. Thankful for Shuttle to and from Airport. Friendly service at reception. Parking available during our time away. Overall a positive experience.
My boyfriend and I booked our stay for two nights which costs 217.08 however when we arrived they asked for $100 deposit! The staff was very rude. The girl at the front rarely spoke French (my boyfriend is Quebecois) and she began to lose her patience about trying to explain why it is so expensive. The man at the front desk was translating to her in her language for 30 minutes. We were about to just pay with debit (We were tired from all the walking in the cold) , but she placed the machine PREAUTHORIZED three times when we explained that we cannot afford that in the beginning. So we just left to BEST WESTERN. BETTER AND HONEST CUSTOMER SERVICE NOT TO MENTION REASONABLE PRICES. THANK YOU AND ILL NEVER GO BACK THERE AGAIN!
Waste of time and RUDE!!!!!!!!!
Best staff as well as yummy breakfast in the morning rooms are very neat and clean everything is fantastic and the behaviour of owner is really really nice i love this hotel
It's serviceable. The 24hr airport shuttle is great for those coming in late or leaving super early. Room was clean enough but it smelled a little musty. I'll probably try a different place next time I have an overnight in Montreal, but if I had to stay there again, I'd be okay with it.
The hotel is much welcoming than Crowne Plaza. The rooms are cheaper and staff are doing their best to help, to clean. The reception staff is also great they will help you with anything.
Do you like moldy croissants? Because that's the care they put in the breakfast service.
Looking for a safe place to park your car? Don't worry, they'll gently ask you to park your car in the street as they don't have any spot left in their minuscule parking lot (even though you called beforehand to check if they have enough spots)
Looking for a comfy room to sleep? Oh, wait, their curtains are so small that you'll get a light beam coming through.
If you're looking for a cheap place, go to AirBnB, at least you might expect that a stranger's might be a little messy.