Okay... There is NO street address anywhere at the facility... We were not sure we at the right place... There was only employee when we arrived. He helped Park us and load our luggage. Then drove set up to drive us to the airport... But had to stop when another couple showed up. We almost missed our flight!
If I could only give 0 stars. Dont waste your time reserving parking with this company. I was told my reservation meant nothing, and they were full. A courtesy call or some prior notification would be nice, so I could make appropriate accommodations. I dont understand the point of a paid reservation, when anyone can reserve the right to take my spot without a reservation. The driver was rude acting like it's my fault they were full, and said its not his problem I cant use my reservation. Thanks to them, I had to find emergency parking last minute and park for $30/day. I will make sure I get refunded from these crooks!!!!
I gave them 2 stars instead of just 1 because the attendant (unintentionally) gave me a much needed laugh and did not make us late for our flight. Let's just say you get what you pay for. We had to wait a little over 5 minutes for an attendant to show up. He then took our reservation and made us wait another 5 while he processed paperwork. My wife asked if he could move a little quicker so we would not miss the next shuttle. He said that it is not concern if we are late, and he was (also) the shuttle driver. To top it off, we had to wait another 5 as he told two progressively more unleashed people that there were no more spots, and it did not matter if they had reservations. I appreciate the laugh, and am thankful that I had a spot. BTW, both of those people found another lot within a couple of blocks
The man was really nice but I made a reservation 2 days prior and when I arrived at the parking lot, the man said they were full and this happens every weekend where people are turned away even if they made a reservation.
Excellent, friendly, fast, efficient, no nonsense customer service for Midway remote parking.